Strategy - Planning
A-1 Towing Service is a family owned towing company that has been doing business for seventeen years in the Lehigh Valley area. We are seeking the right candidate to fill a full-time position as an in-house dispatcher that exhibits team work and excellent customer service. This position offers critical support to the drivers of the company and contributes to our success. We are looking for the right candidate that is pleasant and energetic for our office environment.
What you can expect...
Medical benefits after 90 days and 401k participation after 1 year
Excellent working conditions
In-house training and support
Vehicle Dispatch, Routing and Scheduling
NO Security Clearance
Job requirements include, but not limited to:
Provide exceptional customer service
Process in coming and place out bound phone calls
Radio dispatch for multiple trucks at one time
Full fill orders and service requests
Must be able to multi task
On-line GPS mapping and tracking
Seek information and be resourceful
Provide driver support
Assist front counter
Effectively communicate with vendors with a positive and friendly attitude
What we expect...
Exceptional customer service and ability to communicate effectively