May 06, 2019

Chicago, IL Warehouse Agent

  • Air General
  • Chicago, IL, USA
Full-Time Warehouse

Job Description

Job Description:
Air General, a national cargo handling company, is seeking a cargo Warehouse Agent for our O'Hare International Airport operation. Requirements include domestic and international air cargo knowledge and experience, with a focus on customer service. Customer service and warehouse duties include documentation, data entry, warehouse cargo/mail handling, loading and unloading and above all, great customer service. Must be able to work independently and as part of a team. Competitive starting pay and benefits, including medical, dental, vision, 401(k), vacation, sick leave, training, etc. If you are interested in a career with an aggressive industry leader, rather than just a job, please consider joining us!

Job Responsibilities:

  • Operate a forklift, tug and pallet jack
  • Load/unload air cargo from/to vehicles/trucks
  • Prepare, palatalize, and/or breakdown cargo as needed
  • Clean up and sweep warehouse, dispose garbage
  • Maintain safe operation of warehouse vehicles and equipment
  • Prepare statistics and reports, as required by customer, and distribute to all relevant parties. Maintain logs, files, and statistics as required.
  • Provide details about shipments or handling incidents, which may result in future claims.
  • Bring any customer issues to the attention of a supervisor.
  • Inventory reports, and send appropriate messages as required.
  • Prepare documentation for tracing action, perform follow-up, and keep customer informed of progress.
  • Provide customers with information concerning the status of their shipments.
  • Review and handle all messages requiring immediate responses or special handling.
  • Deposit customer funds regularly, in accordance with customer requirements.
  • Survey all work and office areas for neat, clean, and orderly conditions, including all back offices. Areas must be free of debris and any other work safety hazards.
  • Challenge unauthorized persons entering non-public areas and report the incident to a manager.
  • Adhere to all FAA, TSA, USDA, Airport, Airline and Air General Safety and Security procedures, and immediately report any discrepancies to a supervisor or manager.
  • Use proper telephone etiquette; answer phones within 4 rings.
  • Check daily briefings.
  • Perform any other duties as directed by the managers.


  • Warehousing: 1 year
  • Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks
  • Must be able to pass a drug test
  • High school diploma or GED preferred
  • Must possess a valid Drivers License
  • Must be able to obtain valid airport I.D. badge.
  • Must be able to lift 70 pounds
  • Must have basic computer skills
  • Must be at least 18 years of age
  • Must possess the ability to read, write, fluently speak and understand the English language
  • Must be available to work varied shifts, including afternoon, nights, and occasionally on weekends, and holidays.


  • 1:30pm-10pm



Security Clearance

Requires Security Clearance

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