Information Technology (IT)
Junior Help Desk Specialist
Scott AFB, ILEVS Inc. is hiring a full time Junior Help Desk Specialist to support one of our Government contracts at Scott AFB.
Description: Provides telephone and in-person support to users in the areas of e-mail, directories, standard windows desktop COTS applications, and applications developed under this contract for predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.
Possesses 1 year experience that includes 1 years in a specialized area. Specialized experience includes knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and experience in supporting a help desk.
General experience includes information systems development and other work in the client/server field or related fields. Has demonstrated ability to communicate orally and in writing and a positive customer service attitude.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. VEVRAA Federal Contractor.
Enhanced Veterans Solutions, Inc. (EVS) is certified by the VA CVE which protects the integrity and validity of the Service Disabled Veteran Owned Small Business (SDVOSB).
EVS delivers enhanced solution based strategies and services, which deliver long term benefits, based upon our clients key requirements. The strategies evolved will be economical, efficient, durable, and flexible to allow the organizations to respond rapidly to its mission.