Cycle Gear - best known for having a large collection of quality Motorcycle Apparel, Accessories and Part products for exclusive brands. Our team members are known for being friendly and product knowledgeable while providing world-class customer service - is looking for energetic, outgoing, sales-driven Key Holder.
Why Cycle Gear?
Our team members are the industry's most enthusiastic and dedicated staff out there. We offer a generous employee discounts and a harbors a high energy and exciting work environment, because we know how to have fun! There are also a ton of opportunities to cultivate long-lasting relationships with like-minded people. We're extremely passionate about motorbikes, riding and providing excellent customer service.
As a Key Holder, you would be responsible for providing each customer, whether they are a novice or a seasoned rider, with a great customer experience and will be expected to maintain a strong sense of product knowledge by providing customers and team members with in-depth information on product features and benefits. You will assist with and be knowledgeable in all store operations, which includes opening and closing procedures, administering returns/store credit, making sales goals, and dividing tasks amongst Sales Associates.
Your responsibilities will include, not be limited to:
Serves as an essential sales leader for the store and achieving daily sales objectives.
Assisting in the returns, special orders, and day-open and closing procedures.
Educating customers about the world of "Good, Better, and Best" product lines that Cycle Gear has to offer.
Providing the outstanding shopping experience and delivering exceptional customer service.
Maintaining store aesthetic and MAPP by cleaning, stocking, organizing and following merchandising plans.
Exciting opportunities to represent Cycle Gear at Bike Nights and local community outreach and actively work to increase customer traffic through these events.
Staying up-to-date with our brand and product knowledge, company information, sales and company-wide events. Truly becoming a resource to our customer base.
Some ideal qualities you possess:
1-2 years of Key holder or sales lead experience or an equivalent role at a retail store is strongly desired.
2 year + of customer service experience, preferably with a specialty or sales driven environment.
2 year + of product sales experience.
A friendly and upbeat personality.
A self-starter that consistently delivering an outstanding, personalized retail experience.
Eagerness to learn and be a part of the riding community.
Proficiency with computers (MS Excel) and POS systems (RetailPro experience is A+).
Motorcycle riding, knowledge, or interest is strongly desired.
Hourly base rate + commission + SPIFFS.
Flexible schedule -- Great for students!
Work in an industry that you are passionate about!
Amazing employee discounts on all our great products.
Great work/life balance.
401(k) savings plan.
Training and development.
Just an all-around excellent place to work!!
Cycle Gear, Inc. supports a Drug-Free work environment. All applicants for this position must successfully pass pre-employment requirements which includes a background check (which does include a credit check) and drug testing in order to qualify for employment.
Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
From the moment that we opened our first store in Northern California in 1974, Cycle Gear has been about one thing; providing motorcyclists with the gear that they need to better enjoy life on two wheels. That, combined with our commitment in providing the industry-leading customer service, has been the cornerstone of our success over the years, and continues to guide us each and every day.
We are riders and racers. We are technical gear-heads and tinkerers. We are lovers of all things moto, and our mission is to provide a diverse catalog of gear and knowledge to help like-minded riders every step of the way. From our product experts’ relentless pursuit of the latest and greatest new motorcycle gear, to our industry-leading Customer Service team who specialize in efficiently and effectively ensuring that you are satisfied with your Cycle Gear experience, our commitment to riders permeates every facet of what we do both online and in our growing number of store locations nationwide. In addition to our decades-long relationships with industry-leading brands, our experience in the industry has allowed us the opportunity to work closely with some of the world’s best clothing and accessory manufacturers to develop new products that offer style, protection, and functionality at “factory direct” prices.
To top off Cycle Gear’s excellence in service and selection, the one-two punch of our market-leading website and a nationwide network of stores makes it easy for you to locate what you need, when you need it; and choose how YOU WANT to buy it. By combining great products, great prices, and an incredible selection with our never-ending commitment to providing the best customer service on the planet, it’s easy to see how we’ve remained at full-throttle for over three decades!