Strategy - Planning
We are building up a team to support the US Department of Homeland Security (DHS) Office of the Chief Information Officer (OCIO) to improve the organization’s performance in achieving and infrastructure environment that is reliable, scalable, flexible, maintainable and secure. The team will provide support in a number of areas to include Program Management, Business Analysis, IT System Management and Financial Services.
As a Business Analyst you will provide business management support and master scheduling for planning, scheduling, coordinating, and monitoring OCIO business management projects throughout the complete lifecycle:
Facilitate communication between all levels of DHS staff, OCIO staff, Program Managers, Project Managers, management, senior leadership, second-party contractors, third-party contractors, internal and external stakeholders to define business management project and schedule requirements.
Perform service level analysis and survey oversight through assisting with establishing and integrating business management, scheduling and performance processes to enhance quality of services, customer satisfaction, continuous improvement and primary ITIL function areas.
Review and draft Service Level Agreements (SLAs), Service Level Objectives (SLOs) and Quality Assurance Surveillance Plans (QASPs) to identify, monitor and report business management performance metrics. Implement and assist in streamlining the Portfolio Review processes.
Assist performing research and analysis to develop, edit, correct and process business management documents in compliance with the customer, Program Office and Contracting Officers requirements.
Assist drafting and developing original documents from research and raw content, as required. Troubleshoot, problem-solve and implement corrective actions to process deliverable submissions accurately.
Provide performance management and financial management support services for OCIO programs and projects. Integrate project schedules and dependencies for OCIO business management projects. Assist in the management of business management schedule requirements detailing the project tasks necessary to ensure successful project implementation, deployment and execution.
Implement business management and performance management solutions and best practices managing, monitoring and reporting business management projects and performance develop and maintain a weekly Business Management Status Reports tracking PRs, deliverables, costs, action items, milestones and performance metrics.
Bachelor’s Degree and 3 years of relevant Business Analysis experience
US Citizenship and ability to obtain DHS Suitability
Mount indie is an Equal Opportunity Employer. We celebrate diversity, respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our company. Mount Indie's commitment is to create an inclusive environment for all employees.
Department of Homeland Security/Customs and Border Protection (DHS/C B P)
Advanced Onion is a leader in the security and technology industries. With innovative approaches, unique experience and strategic vision there is no limit to the progressive services we put into action. As a Service Disabled Veteran Owned Small Business (SDVOSB) and a California Certified Disabled Veteran Business Enterprise (CA DVBE) we are positioned to add value through customized solutions and innovation, enhancing growth and upholding that competitive edge.