Mar 21, 2019

Manager, Continuous Improvement

  • Rent The Runway
  • Secaucus, NJ, USA
Full-Time Distribution - Shipping Facilities Inventory Logistics Management Manufacturing Strategy - Planning Supply Chain Transportation Warehouse

Job Description


The Manager of Continuous Improvement is responsible for  working across all levels of operations to drive customer focused innovation and improvement with safety, production, cost and quality at the forefront of all decision making.



  • Develop and deploy Continuous Improvement program into the supply chain operations: Inbound, Outbound, Inventory, Transportation, and Reverse Logistics
  • Lead deployment of sustainable programs for standard work, metrics, audits, and technology across areas of operations
  • Lead workshops and training to optimize operational departments to meet and exceed KPI, financial and customer satisfaction targets
  • Prepare recommendations, including presentations, data analysis, process maps, supporting metrics, business requirements and related impact analyses
  • Support cross functional teams (finance, HR, analytics, IT, facilities, etc.) in the areas of process, quality, and operations
  • Partner with product and engineering teams to develop and deploy new product and services offerings
  • Establish strong working relationships to influence and facilitate collaboration across departmental boundaries
  • Provide sense of urgency for results through project reviews and metrics
  • Remove barriers for improvement projects and activities to accelerate results
  • Communicate across all levels of the operation
  • Develop, lead and direct change



  • B.A. or B.S. in an applicable discipline (Statistics, Mathematics, Operations Research, Management Science, Supply Chain, Logistics, Business Administration etc.); Master’s degree in Industrial or Mechanical Engineering, Operations Management, Supply Chain, Business Administration or related field is a plus.
  • 1-3 years of related experience in a continuous improvement for technology, ecommerce, supply chain operations or similar role
  • Experience with Data Analysis along with Knowledge of Analytical Problem-solving methods and tools including Statistical Hypothesis testing, Optimization heuristics, DMAIC, Six Sigma, Lean, Simulation, Queueing Analysis, etc.; Six Sigma Black Belt certification is a plus
  • Cross functional Project/Program Management experience
  • Experience using advanced Excel, Tableau, SQL, JMP or Minitab, SAS, SPSS, R, etc.
  • Knowledge of distribution center/fulfillment operations and processes
  • Strong planning and organizational skills
  • Forward-thinkers, with keen analytic skills and the ability to articulate point of view
  • Ability to establish effective relationships across the organization and partner to navigate complex situations
  • Strong written and verbal communication skills with the ability to influence leaders and effectively negotiate with internal and external business partners
  • Have a positive, “can-do” attitude and excellent interpersonal skills
  • Must operate with a sense of urgency and have attention to detail
  • Align with the company's Core Values to ensure a world class customer experience
  • Ability to lift up to a maximum of 50 lbs based on needs of the role
  • Ability to work flex shifts, hours, nights and weekends as business dictates


Industrial-Manufacturing Engineering,   Facilities Management-Maintenance,   General-Other: Logistics-Transportation,   Inventory Planning and Management,   Shipping and Receiving-Warehousing,   Assembly-Assembly Line,   Equipment Operations,   General-Other: Production-Operations,   Laundry and Dry-Cleaning Operations,   Operations-Plant Management,   Production-Operations Planning,   Sewing and Tailoring,   General-Other: Quality Assurance-Safety,   Production Quality Assurance,   Six Sigma-Black Belt-TQM  



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