Mar 15, 2019

Career Counselor (Student Services Professional III)/Career Center

$4,554 - $6,488 monthly
  • California State University San Bernardino
  • California State University, San Bernardino Palm Desert Campus, 37500 Cook Street, Palm Desert, CA, USA
Full-Time Administration Consultant Education Other

Job Description

Employment Status: Probationary "exempt" position (with the possibility converting to permanent)

Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.  Some evenings and weekend hours may be required. 

First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning March 29, 2019.

Campus & Department Overview: 

The Palm Desert Campus offers the supportive environment of a small campus with small classes and more opportunities for contact with instructional faculty. The faculty and staff of the Palm Desert Campus are committed to serving the Coachella Valley and maintaining an environment on campus that honors diversity and provides all students the opportunities to fulfill their dreams of a higher education.

The Career Center partners with industry leaders to host specialized recruitment events and programming throughout the year. These events are designed to connect professionals to our student and alumni community. The Career Center Internship and Employer Relations team is here to assist you in every aspect of the recruitment experience. The Career Center staff work collaboratively to engage employers in identifying and strategizing recruitment techniques within the CSUSB community by increasing hiring opportunities for Partners. 

Under the general direction of the Director of the Career Center, the incumbent will:

  • Proactively and strategically identify and build relationships with regional, state, national and international employers for recruitment of university students and alumni for the Palm Desert Campus.   
  • Serve as a career counselor in a centralized comprehensive center to individuals and groups of students and alumni at the Palm Desert Campus.
  • Conduct career assessments, gather career information, perform job searches, and assist clients with identifying and evaluating graduate school options.
  • Conduct comprehensive intake interviews assisting students/alumni with resume development, interviewing skills, job search and self-assessment.
  • Prepare students/alumni for interviews and supports students/alumni at campus and campus-sponsored career events through experiences such as mock interviews and development of an "elevator pitch" and assists with soft skills development.
  • Provide career guidance utilizing assessment tools and provides feedback based on the results.
  • Research labor-market/career trends and creates information resources for client use.
  • Collect online materials and hands-on resources including: labor market information, employer information, directories, resource guides, career path options, corporate annual reports, policies, products and services. Introduces client to the newest career information via the internet and other software options.
  • Maintain resources for client use, by keeping abreast of the latest recruiting trends and specific needs for a wide variety of industries.
  • Develop, coordinates and delivers training and skill development workshops to individuals and groups related to career readiness such as resume preparation, job-search strategies, and career information technology including internet links, interview skills and experiential learning preparation.
  • Promote client engagement in classroom, co-curricular experiences and community based learning activities that contribute to career planning and preparation.
  • Serve as an expert regarding traditional resumes, co-curricular resumes, vitaes, cover letters, thank-you letters, letters of reference and statements of purpose formats and content. Provides guidance about internships and collaborates with internship coordination staff.
  • Work closely with the Career Center internship team and campus internship coordinators to identify and promote internship opportunities for students.
  • Identify and cultivate relationships with organizations and business sectors that will increase employer and student engagements to explore internship, volunteer, and job opportunities to enhance career readiness. 
  • Seek to connect these entities with the appropriate resources and personnel at the Career Center.
  • Oversee the on-campus recruitment program including coordination of schedules for information sessions, information tables and on campus interviews at the Palm Desert Campus. 
  • Continuously match business and industry needs to best support and prepare students for future career paths.
  • Contribute in the design and development of employer marketing material, compose content and coordinate timing of communications to employers. 
  • Identify opportunities for employers to facilitate career readiness workshops for intentional engagement between employer and student. 
  • Manage communication content and frequency, under the supervision of the Career Center Director, to students and alumni of employer events both on and off campus.
  • Work with campus partners to promote student involvement in national conferences that are student focused and present research, internship and career opportunities to CSUSB students.  Examples of such conferences would include Society for Advancement of Hispanics/Chicanos and Native Americans in Science (SACNAS) or Hispanic Association of Colleges and Universities (HACU).
  • Work with faculty and staff at both the main and PDC campuses to develop a resource on the Career Center's website where students can easily find such opportunities.
  • Career and employer related events held by other campus colleges, student organizations or departments, including, but not limited to the Office of Development, alumni groups and college-based career services offices, the incumbent will partner and provide expertise, coordination and employer support as needed.
  • Utilize published student demographic data to recruit employers seeking a diverse workforce.
  • Compile and report data on employer relations activities, assess employer relations efforts and provide feedback on the effectiveness of such efforts (using Handshake platform). 
  • Track job market demand, trends in recruiting, job-offer data, and hiring results for students in their respective academic majors.
  • Utilize the Career Center database (Handshake) to generate reports, analyze data and develop employer contact lists.
  • Provide assistance in budget planning, strategic planning, goal setting, monthly and annual reports, etc.
  • Attend administrative staff meetings and participate in professional development activities.
  • Perform other duties as assigned. 
  • Possess the equivalent to a Bachelor's degree and the equivalent to three years of professional experience, preferably in the areas of career counseling, internship coordination, service learning, volunteer recruitment, or human resources.
  • Working knowledge of federal, state and local market regulations and business practices as it relates to internships and employment.
  • Employer relations/development experience with the ability to engage with local and regional communities and understanding of labor market trends.
  • Highly effective interpersonal communication skills.
  • Have working knowledge of standard office software such as Word, Excel, PowerPoint, and Outlook.
  • Employer relations/development experience with the ability to engage with local and regional communities and understanding of labor market trends

Preferred Qualifications

  • Master's degree in counseling, sociology, psychology, or business administration. Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
  • Experience managing social media channels and MBTI certified is a plus.
  • Highly desired that this position have experience with assessment of student learning and student success. 
  • Highly desired that the applicant have experience working with NACELink/Handshake Qualtrics, Blackboard or other project management and student contact software that will be utilized in this position.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. 

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.  Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)



Security Clearance

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