This position is responsible for the accurate installation, repair and maintenance of a variety of telecommunication equipment and systems. Monitor equipment, facilities and services to customers. Ability to work service orders from the central office to the customer premise in a timely and efficient manner.
I. Duties and Responsibilities: A. Install, repair, and maintain Telecommunication equipment including but limited to the following: 1. Tekelec T7K Soft Switch 2. Fiber optic transport systems (MAX, aggregation) 3. Calix F5 and AFC DLC equipment 4. GR303 5. IPTV Systems (TV) 6. Linux 7. Network, routers, Ethernet switches 8. T1 systems (DSX, DACS, BITS clock, power boards, rectifiers, converters and batteries) 9. Cellular System (Wireless) 10. Broadband System (DSL, WIFI and Internet) B. Provide customer service by receiving and responding to customer service orders in a timely manner C. Completes appropriate reports and records and forwards information to customer service department. D. Ensures functionality of new and existing central office, Cellular, Broadband, and IPTV equipment by performing acceptance tests as appropriate E. Assist other technicians and Maintenance personnel with troubleshooting and repairs as needed to ensure ongoing customer service F. Some overtime may be required as circumstances dictate. G. Take on job responsibilities of individuals that are absent as appropriate. H. Works with independent contractors and consulting engineers on project. I. Perform other duties and responsibilities as required to fulfill job function or assigned.
Company Wide Duties and Responsibilities:
Health, Safety, Security: A. Responsible for following policies and procedures related to health, safety and Security, identifying potential risks, and communicating known hazards. II. Skills, Experience, and Education: A. Skills: 1. Flexibility to handle multiple task, prioritize work, and adapt to change 2. Strong communications skills both verbal and written 3. Ability to work independently as well as within a team environment 4. Maintain an organized work environment. 5. Effective interpersonal skills and the ability to assert oneself in a positive Manner 6. Conduct self in a professional business like manner. 7. Pay close attention to detail, instructions, and schedules. 8. Strong desire for excellence in work product 9. Knowledge of the installation, operation, repair and use of a telecommunication equipment B. Experience 1. Experience in telecommunication equipment installation, operation, repair and use C. Education 1. High School diploma or equivalent plus specialized training in appropriate areas to perform duties and responsibilities outlines above
This description is intended to provide an overview of the intended job content and performance requirements of the position and is not the exclusive standards of the position.
The employee in the position will be expected to perform other duties. This description may change over time.
Other Pay 0 Employment Full-Time Job Type Telecommunication Combination Technician Manages No Relocation Negotiable Industry Telecommunication Travel No Benefit After 90 Days Housing 90 Days Only (Utilities Not Included) 2 Bed Room, 2.5 Bath, and one Car Garage Working Hours Monday – Friday 8:00 a.m. – 5:00 p.m. (1-hour lunch time)
Our mission: To be true to our customer’s culture, promote innovation and to employ fast-changing technology to meet the needs of the community.
Serving Adak, Alaska since 2003, Adak Eagle Enterprises has provided Adak with leading edge services allowing customers on the island a chance to keep communicating. Whether you need to make a call using a home phone or cellular device, want access to the internet, or want to watch your favorite TV shows, we have what you need. Call us today!
Adak Eagle Enterprises, LLC provides: Telephone, IPTV, Internet, and Cellular to the city of Adak, Alaska, the farthest west city in the United State, and has applied fresh technology to satisfy a rigorous need for bandwidth management.
Due to the remote nature of Adak, which is located on the far end of the Aleutian Islands, the only internet uplink available is Satellite. On the island of Adak, there historically has been an issue with utility customers sharing resources. Adak Eagle Enterprises implemented a solution that not only maximizes the available bandwidth on the satellite uplink, but also limits the ability for customers to share their connectivity.
Proudly offering the following services to Adak:
Windy City Cellular – Quality cellular service at a competitive rate. Choose your plan and how you pay. We offer post-paid plans with a contract as well as pre-paid options as you go.
Windy City Broadband – We have internet plans available either day-to-day or month-to-month. Choose a plan to fit your time on Adak.
Adak Telephone Utility – Our telephone service includes residential lines, business lines, directory assistance, directory listing, voicemail, call forwarding, caller ID, call waiting, speed calling, intercom, and many more!
Adak Cablevision – We have all types of cable packages including several movie channels like Starz, TMC, and Encore.