Mar 13, 2019

Service Business Development Representative Greenville, NC

  • Brown & Wood Buick GMC Cadillac Mazda
  • Greenville, NC
Full-Time Administration Automotive Business Development Customer Service Management Other

Job Description

Growing Eastern north Carolina automotive dealership seeks Service Business Development Representative in the Greenville area to handle incoming calls, make outgoing calls and follow-up communications. The position will interact with both new prospects and our existing customers in person as well as by phone, mail, and email. Your responsibilities will include maintaining positive, ongoing communications for the purpose of increasing service appointments and customer satisfaction.

 

 Qualifications:

  • Answering both inbound and internal phone calls
  • Handle roughly 100 plus calls daily
  • Communicate professionally with customers and fellow employees



Requirements:

  • Direct customer phone communication experience a must
  • Must have the ability to work a varying Monday-Saturday schedule;
  • Successful telephone communication skills
  • Outstanding written communication
  • Microsoft Office and online computer skills
  • Ability to perform multiple tasks
  • Outgoing personality and motivation is a must
  • Experience in a call center or the automotive industry is a plus;

 

Prior dealership or service experience is not necessary but previous experience in a dealership BDC is preferred – we will train the best person for the position! If you have had successful experience in Customer Service Communications or other Phone Communications – we want to talk to you about this position. This is a great opportunity for the right person, with plenty of room for professional and personal growth.

 Please contact:  jstein@brownandwoodauto.com and forward resume.

 

Occupations

Call Center,   General-Other: Customer Support-Client Care  

States

NC  

Security Clearance

NO Security Clearance

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