Installation - Maint - Repair
Batteries Plus Bulbs – Northern Virginia
Position: Sales Associate and Smart Phone Repair Technician
Batteries Plus Bulbs is hiring Full Time Sales Associate and Device Repair team members for our Northern Virginia stores. We have stores in Alexandria, Chantilly, Fairfax and Manassas. The most immediate need is for team members in our Alexandria and Manassas stores.
Our Associates provide solutions for both existing and prospective customers. They are on the leading edge of new technologies including Smart Phones, LED lighting and next generation batteries. Our company provides extensive training including repairing smart phones as well as Automotive Key Fob and Smart Key cutting and programming services.
Enjoy a varied/flexible work schedule, competitive wages and more in a team and customer oriented environment. Benefits include paid time off, purchasing product at cost, opportunity for sales incentives and extensive, on-going training. Participation in various AFLAC insurance plans are also available. There are advancement opportunities for the right individuals. We are a family run, small business franchise.
The ideal candidate must be comfortable with small electronic device repair, exhibit retail and commercial sales skills and possess excellent customer service and relationship building skills. These candidates will be responsible for selling all of the products and services associated with Batteries Plus Bulbs as well as fulfilling the daily operational needs. Veterans are welcome to apply. Our products and services can be reviewed at https://www.batteriesplus.com/.
Sales Associate / Customer Service Duties (Training Provided):
Identify and solve lighting and battery problems for retail and commercial customers
Articulate technical and economic pros and cons of various solutions
Educate customers in terms of various products and services
Provide add-on options for customers
Tech Duties (Training Provided):
Assess and Repair smart phones, tablets, and other devices as needed
Test and install automotive batteries and other specialty batteries
Perform Key Fob and Smart Key Cutting and Programming
Replace batteries in watches, key fobs, cell phones, and more
H.S. diploma/equivalent plus 1 year of retail sales and/or customer service experience preferred.
Demonstrated technical aptitude. Ability to follow detailed instructions and use fine motor skills when working with delicate electronics.
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
Excellent communication and customer service skills; strong customer service focus; ability to inform, teach, and train.
Working conditions are typical for a technical retail environment.
Position requires the employee to regularly use hands to handle or touch electronic products.
Position also requires the employee to regularly use a computer and other office equipment, as well as tools.
Position requires lifting 10-20 lbs on a regular and frequent basis, 50 lbs on an occasional basis, and more than 50 lbs on an infrequent basis.
Batteries and Lighting Northern Virginia is a family owned and run small business franchise. Our family has a history of military service. We operate four Batteries Plus Bulbs stores in Northern Virginia including Alexandria, Chantilly, Fairfax and Manassas.
We provide battery and lighting solutions for both retail and commercial customers. We also offer an extended range of services including Smart Phone Repair, and Auto Key Fob/Smart Key Cutting and Programming, Other services include the installation of batteries in autos, watches, key fobs, wheel chairs, UPS's and other similar equipment.
Our team members receive extensive on-line and hands-on training as well as certification in Smart Phone Repair. Other benefits include Paid Time Off (PTO), various AFLAC Add-On insurance policies and purchasing product at cost. There are opportunities for advancement with the right candidates.