Mondelez International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands. That's who we are.
Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Customer Service & Logistics
Customer Service & Logistics (CS&L) is where you'll integrate our end-to-end demand-driven supply chain. Working "from farm to shelf," you'll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf.
DSD Router & Order Processor
DSD Router/Processor oversees daily routing for DSD branches using the Route Planner software platform. The main focus of the position is executing system solutions in routing on a daily basis, meeting the SLA's for our internal stakeholders, and utilizing ways of working guidelines and exceptions nationally, regionally, and branch specific. Day-to-day assessments of daily routing are fundamental to maximizing productivity across the network and improving department KPI's. As SAP order processing is also part of this role, they must understand and follow all processing guidelines and procedures. The most crucial part of this role is creating and maintaining good relationships, problem solving, analytics, and strong communication in this role.
Shift start times for this position will be between 22:00 (10:00PM) and Midnight. Use Route Planner system solution, SAP applications for order processing, email management, and execute daily truck routes by SLA's for assigned branches. Focus on key service, health review, cost, service metrics, and engagement with field stakeholders. Analytics - interpreting service and productivity reports, analyzing data, and executing routing scenarios. Daily monitoring of KPIs - Miles, route compliance, planned vs actual data, and hourly labor spend. Continuous maintenance of Route Planner parameters and any and all information that may pertain to routing. Team work environment - training others, shared responsibilities with routing, knowledge transfer, and overall execution. Customer Profile Management - SAP customer Classifications, RP replots
Functional Competencies Gained in Role:
Enhanced knowledge of DSD policies, procedures, and programs. SAP ECC Web Based Routing tools Excel
Lominger Competencies Gained in Role:
Problem Solving Decision Quality Drive for Results
DSD Order Processing DSD Customer Care DSD Field Sales DSD Field Logistics
Peer Relationships Problem Solving Drive for Results Communication Skills
Microsoft Office (Emphasis on Excel: Vlookup and pivot table knowledge required). Outlook
Bachelor's Degree Required
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.
Mondelēz International was born in 2012, but you can trace the products we make today back to the 18th century. Join nearly 100,000 employees across the world and you’ll see how we combine the energy, hunger and agility of a new company with the heritage and resources of a large organization.
Mondelēz International is renowned for its delicious snacks. We’re #1 globally in biscuits, chocolate and candy and #2 in gum. Hardly surprising – our legendary brands names such as Oreo, Cadbury, Nabisco, Tang, Trident, Halls, Milka, LU and belVita simply roll off the tongue.