Feb 13, 2019

DSD Router Order Processor - 1901437

  • Mondelez International
  • Wilkes-Barre, PA, USA
Full-Time Finance

Job Description

Mondelez International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands. That's who we are.

Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Customer Service & Logistics

Customer Service & Logistics (CS&L) is where you'll integrate our end-to-end demand-driven supply chain. Working "from farm to shelf," you'll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf.

DSD Router & Order Processor

DSD Router/Processor oversees daily routing for DSD branches using the Route Planner software platform. The main focus of the position is executing system solutions in routing on a daily basis, meeting the SLA's for our internal stakeholders, and utilizing ways of working guidelines and exceptions nationally, regionally, and branch specific. Day-to-day assessments of daily routing are fundamental to maximizing productivity across the network and improving department KPI's. As SAP order processing is also part of this role, they must understand and follow all processing guidelines and procedures. The most crucial part of this role is creating and maintaining good relationships, problem solving, analytics, and strong communication in this role.

Key Responsibilities

Shift start times for this position will be between 22:00 (10:00PM) and Midnight.

Use Route Planner system solution, SAP applications for order processing, email management, and execute daily truck routes by SLA's for assigned branches.

Focus on key service, health review, cost, service metrics, and engagement with field stakeholders.

Analytics - interpreting service and productivity reports, analyzing data, and executing routing scenarios.

Daily monitoring of KPIs - Miles, route compliance, planned vs actual data, and hourly labor spend.

Continuous maintenance of Route Planner parameters and any and all information that may pertain to routing.

Team work environment - training others, shared responsibilities with routing, knowledge transfer, and overall execution.

Customer Profile Management - SAP customer Classifications, RP replots

Functional Competencies Gained in Role:

Enhanced knowledge of DSD policies, procedures, and programs.


Web Based Routing tools


Lominger Competencies Gained in Role:

Problem Solving

Decision Quality

Drive for Results


DSD Order Processing

DSD Customer Care

DSD Field Sales

DSD Field Logistics

Leadership Competencies:

Peer Relationships

Problem Solving

Drive for Results

Communication Skills

Functional Competencies:

Microsoft Office (Emphasis on Excel: Vlookup and pivot table knowledge required).


Minimum Education

Bachelor's Degree Required

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.



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