Location: US-MA-Braintree# of Openings: 1Category: Food and BeveragePosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsDesigned for a comfortable, seamless travel experience, Hyatt Place Boston / Braintree provides you with lifestyle conveniences to help you feel right at home. Located 15 minutes from many things to do in the Boston area, our Braintree hotel is central to city attractions. Nearby are hometown favorites like the JFK Presidential Library & Museum and New England Aquarium or catch a game at Fenway Park.What makes working with us great? We celebrate our associates' success monthly with Town Hall meetings, we hold department specific contests and incentives, we create excellent opportunities and support career advancement, and share in World of Hyatt Associate Benefits which include discounted room nights at any Hyatt branded hotel or resort worldwide! Come join our friendly, professional, and supportive team, today! OverviewAssist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.ResponsibilitiesMonitor servers and busperson adherence to all service standards.Supervise service of guests, being watchful of signals from guests in need of service.Assist manager to establish and monitor sidework duty completion.Maintain bank to HEI Hotels and Resorts standards.Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.Communicate daily with restaurant manager with regard to special events, house counts, etc.Assist restaurant manager in conducting menu classes and taste panels.Communicate both verbally and in writing to provide clear direction to staff.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsHigh School Diploma or equivalent required.Hotel experience preferred.Ability to use point of sale.Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations.Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI106873503
Industry Reputation. Over the last decade HEI has become one of the largest Full-Service independent lodging operators in the US. During this time HEI has strengthened existing relationships and forged new ones, evidenced by HEI’s current operating relationships with LaSalle Hotel Properties, Chesapeake Lodging Trust, Pebblebrook Hotel Trust, Cornerstone Real Estate Advisors, Starwood Capital Group, and many others.
A recognized hospitality leader, HEI is the place to learn, the place to grow...the experience everyone desires in their career.