Jan 08, 2019

Administrative Coordinator Family Focus - Staten Island

  • Safe Horizon
Full-Time Nonprofit - Social Services

Job Description

Our Vision:

Safe Horizon envisions a society free of family and community violence. We will lead the way by empowering victims of domestic violence, child abuse, sexual assault and human trafficking to move from crisis to confidence. 

Our Mission:

Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities. 


Safe Horizon’s Family Focused Program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients.

Safe Horizon recognizes that families who have experienced intimate partner violence may want to or need to stay in contact with the person causing harm in the family. The Family Focused Program (FFP) was designed to engage family members with support to assist in healing and explore ways for families to maintain contact where safe to do so. In this model, all participating members of the family are considered clients (survivor, person causing harm, and their children).     

Essential Job Functions:

The Administrative Coordinator is the first point of contact for all children and families entering the Family Focused program.  The Administrative Coordinator will welcome and orient every child and survivor/ or person causing harm (depending on site assigned) to the program and link the family to the appropriate staff.  The Administrative Coordinator plays a critical role in creating an environment that is safe, welcoming and upholds the core values and mission for the FFP. Duties may include some or all of the following:

  • Answer and direct telephone calls, faxes and mail directed to staff on-site;
  • Manage reception area;
  • Supervise the child play area;
  • Collect basic intake information;
  • Perform administrative and clerical office duties including report preparation; administering petty cash, metro cards and parking garage vouchers; processing payment requests;
  • Assist in supervising the playroom volunteers;
  • Straighten up the play area and counseling rooms at the end of every day
  • Orders, organize and distributes office supplies
  • Other program/office management duties as necessary
  • Commit to developing practice skills in accordance to Safe Horizon’s client centered, trauma informed, anti-racist approach
  • Attend trainings relevant to position
  • Actively participate in individual supervision, in accordance with Safe Horizon’s quality supervision standards

·         Maintain open communication with supervisors and team members

·         Implement strategies for addressing vicarious trauma


 Required Skills:


·                     Strong communication and organizational skills;

·                     Excellent interpersonal skills and well organized;

·                     Ability to relate to caregivers and children;

·                     Demonstrate the ability to work independently and also work on a team


Strongly Preferred:

  • Bilingual Spanish/English fluency



·                     Proficiency in Microsoft Excel, Outlook, and PowerPoint

·                     High school diploma/GED and two years of related experience or Associate Degree and one year of related experience



All prospective job candidates must meet screening requirements, which may include a background check, credit check, finger printing and State Central Registry clearance. 


If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me.  I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply

Please follow this link to view complete EEO Law and complaint filing information:



Safe Horizon is committed to providing equal employment opportunity to all qualified individuals and endeavors to hire individuals of diverse races, colors, creeds, ethnicities, religions, genders, gender identities or expressions, ages, sexes, sexual orientations, national origins and disabilities, as well citizen, marital, protected veteran and HIV statuses.



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