Oct 15, 2018

IT Infrastructure Manager NNSA Washington, DC, Washington, DC, US

  • Criterion Systems
  • Washington, DC, US
Full-Time Defense Engineering Government Information Technology (IT) Other

Job Description

IT Infrastructure Manager

NNSA Washington, DC, Washington, DC, US

a year ago Requisition ID : 1427

Criterion Systems, Inc., based out of Vienna, VA is seeking a talented IT Infrastructure Manager to join an exciting and mission focused program in Washington, DC. You should demonstrate your ability to work closely with the Federal Energy Regulatory Commission (FERC) Program/Task Manager to execute the project as specified within the Task Order. The role is to plan, direct, and coordinate the design, installation, and connectivity of classified and unclassified computer systems and network infrastructure to ensure the stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links. This role is also responsible for telephone, data center, security systems and other electronic infrastructure. This position is contingent upon successful contract award. 


Job Duties/Responsibilities:


  • Demonstrated leadership and management skills commensurate with experience level.
  • Exceptional skills planning, organizing, directing, and controlling overall activities of a project, including project management, technical work, quality–of-work, schedule, and costs.
  • Exceptional systematic troubleshooting skills
  • Supervisory, technical, and administrative direction to the staff. 
  • Ability to anticipate problems and risks, and work to mitigate them.
  • Monitors each task and regularly briefs client management orally and in writing, concerning problems encountered and accomplishments. 
  • Evaluates staff performance and reviews work products on a daily basis.
  • Responsible for keeping time and budget commitments for the organization.
  • Investigate customer's problems and find solutions.
  • Communicate with Federal IT POCs and other support groups
  • Hire, train, and terminate O&M personnel.
  • Identify methods to improve technological capabilities, solutions, and processes to meet new business needs
  • Monitors systems and networks and identifies methods to improve performance
  • Monitors capacity and recommends/implements enhancements
  • Ensures maintenance activities are performed
  • Skilled in major vendor products, such as Microsoft, Cisco, etc
  • Experienced in various SDLCs (agile, waterfall, et al)
  • Experienced in VM technology and hypervisors (ie., VMWare)
  • Experienced with LAN/WAN protocols
  • Experienced in defining, migrating, and supporting cloud based services
  • Understand, implement, adhere to federal policies
  • Maintain risk registers. Recognize risk and recommend/implement mitigation strategies
  • Understand and comply with organizational change and configuration management policies
  • Experienced with Network Management Systems and Tools (ie., SolarWinds)
  • Experienced in COOP planning and routine testing

Minimum Qualifications:

  • Bachelor's degree from an accredited University or College in Information Technology or equivalent degree
  • 10+ years of experience performing infrastructure support, operations, and maintenance (hardware and software) with at least 5 of those years serving in in a supervisory role
  • MCSE or CCIE and ITIL V3 Foundation Certification (Practitioner desired) certifications
  • Active Public Trust (NACI Tier 4) 

Desired Qualifications:

  • Top Secret or DOE Q Clearance
  • PMP (desired)



Criterion Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.




Security Clearance

Active Top Secret

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