Certification: Current CompTIA Security + or higher
Salary: Commensurate with experience
Job Listing Number: AL18007
Contract Labor Category: Network Support Tech
Under general supervision, the individual will monitor and respond to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques. He/she may interface with contractor support service groups to ensure proper escalation during outages or period of degraded system performance, and assist with installation of terminals and associated hardware, and provide network server support
Specific Duties: The PC Technician's role is to support and maintain in-house computer systems, desktops, and peripherals. These duties include:
Installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.
Troubleshooting problem areas in a timely and accurate fashion
Provide end user training and assistance where required.
Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
Accurately documenting instances of hardware failure, repair, installation, and removal.
Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
Support development and implementation of new computer projects and new hardware installations.
Active current Secret
Current Security+ or higher certification
Excellent communication skills, both written and verbal
Ability to document problems and work little to no supervision
Requires strong knowledge of PC/Network communications hardware/software, in a multi-protocol environment, and network management software.
S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off. We are an Equal Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. S4 participates in the E-Verify employment verification program. If you are looking for a challenging and rewarding position, then we invite you to submit your resume including salary history/requirements. Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times
If you are an individual with a disability or a disabled veteran, and need a reasonable accommodation to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-1600 or by email at firstname.lastname@example.org.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
S4 Inc. has an abiding commitment to the people and organizations that we support and with whom we work.
Founded in 1999, S4 Inc. is a professional services and consulting firm catering to the US Government, Department of Defense, Department of Homeland Security and private entities. Our employees range from help desk support engineers to research scientists to strategic communicators. And while we have varied skills, we all have the same beliefs and values – values that carry through in everything we do for our clients.
We believe in “clientship” – a deep interest in delivering performance excellence that maximizes the return to internal and external customers, while providing the highest levels of ethics, honesty, integrity and trust.
Our loyalty to employees is paramount and enduring. It requires us to ensure their personal and professional well-being through our respect, the dignity we accord them, and the provision of an environment in which people enjoy what they do.