Service Technicians are representatives or the “face” of North Bay Water Services Inc. They are the ones whom customers see and interact with on a weekly basis. Their goal is to perform their job in a way that exceeds their customer’s expectations and further builds on a trusting and mutually beneficial relationship existing between North Bay Water Services Inc., and the customer. The service technician should maintain a professional appearance and attitude when performing their job and in all interactions with customers.
This position includes Kaiser Medical, Humana Dental, and a Simple IRA Retirement program that NBWS will match up to 3%. Eligibility for benifits begins after a 60 day probationary period.
Class C Driver License
Good driving record
Capable to work in an “indirectly supervised” environment where the technician is out on their own servicing pools. Requires self-motivation and integrity.
Conscientious and Personable
Capable physical condition as the job is physical in nature
Doing all that is necessary to ensure the satisfaction of each customer on their service routes.
Safely transport and handle chemicals for the use of treating swimming pools.
Carry necessary equipment from the service truck to customer’s pool for service
Ensuring the proper testing of customer’s pool water and the proper chlorination and balancing of the pool using chemicals provided.
Cleaning customer’s pools (where appropriate) efficiently but thoroughly.
Ensuring the customer’s pump and pool sweep time clocks are in the proper positions.
Recording the date and time on the "time cards" at the customer’s location.
Ensuring that no damage results from the misuse of NBWS or customer's equipment.
Ensuring their truck is properly stocked with needed chemicals and parts to perform their daily work.
Maintain equipment used for performing their job.
Wash their service vehicle on a weekly basis and keep the truck’s interior clean.
Maintain on a daily basis their service records including recording proper dates and times, chemical levels and what chemicals were added.
To provide other duties that may be required by the General Manager or Service Manager.
North Bay Water Services is a large scale pool service company that is family owned and operated servicing Napa and Solano County since 1981. We are currently accepting applications to fill a position as a weekly chemical service tech. A clean DMV record is required for this position. We service 49 weeks each year and are closed for three weeks each year in observance of Thanksgiving and Christmas / New Years. This position includes a benefits package with Kaiser medical, dental and a simple IRA that we will match up to 3% of the employee contributions. Call for more information if interested.