Jun 25, 2018

Field Service Supervisor

  • Premier Power Maintenance
  • Ashland, KY, USA
Full-Time Construction Energy Engineering Other Skilled Labor

Job Description

Company Overview: Premier Power Maintenance defines its services in six primary areas: Safety Training, Engineering, Installation, Commissioning, Preventative Maintenance, and Repair. Our goal is to provide customers with a safe, dependable, and uninterrupted power supply. We invest heavily in redundant tooling, test equipment, and team member training, which helps ensure an immediate and effective response to any service request. We have highly qualified field service personnel capable of assuring our customers that all emergencies will be handled promptly and professionally.  We take pride in our safety and unparalleled expertise in the field.

 Reports To: Region Manager

Job Summary: Supervise, train, and assist field service engineers and technicians while being responsible for all aspects of team's field service work, including customer communication, job estimating, scheduling, reports and billing.

Essential Job Responsibilities:

  • Develops training, career paths and succession planning for all team members
  • Manages large teams of technicians
  • Develops work plans for execution of maintenance and testing of electrical apparatus in accordance with established standards, scopes of work and customer requests
  • Directs specialized tests, inspections, troubleshooting and appraisals on electrical apparatus and electrical systems
  • Responsible for timely customer deliverables including project reports and billing information
  • Actively involved in customer communication and business development activities, including recommendations regarding mitigation of deficiencies found during maintenance and testing activities and inspections
  • Analyzes projects and identifies areas to improve efficiencies and profitability while still meeting customer expectations
  • Plans and participates in safety meetings, training, and audits
  • Supports management in the planning, scheduling, execution and cost management of field projects as well as organizational goals and objectives

Work Environment:

  • Able to work flexible hours including overtime, nights, weekends and some holidays
  • Able to work overnight, multi-day and out-of-town projects
  • Must be willing to rotate emergency on-call duty and respond to customer emergencies in a timely manner
  • Willing to relocate to within 60 miles of a Premier Power Maintenance office

Premier Power Maintenance firmly believes that each team member is part of our family. Therefore, Premier Power Maintenance offers a very competitive benefits package, which enhances the company's ability to compete in the job marketplace. Premier Power Maintenance's benefit package includes 100% of premiums paid by employer for team member short-term disability, long-term disability, and life insurance. The benefits package also pays 100% of medical and dental insurance premiums for the team member and 50% of the premiums for dependent coverage. In addition, Premier Power Maintenance offers a generous PTO policy and 8 days of holiday pay. The company also offers performance bonuses, matching 401k, and a profit sharing plan. To learn more about Premier Power Maintenance, please visit our website at ww.premierpowermaintenance.com.

Premier Power Maintenance is an EEO/AA employer who values and embraces workplace diversity. All qualified applicants are encouraged to apply regardless of race, age, gender, sexual orientation, nationality, disability and/or veteran status.  

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.


Electrical-Electronics Engineering,   General-Other: Engineering,   Industrial-Manufacturing Engineering,   Program Management  


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Security Clearance

NO Security Clearance

Job Requirements

Knowledge, Skills and Abilities:

  • Familiar with industry standards such as NETA Standards, NFPA and OSHA compliance, Federal, state and local safety laws, DOT rules and regulations
  • Familiar with the installation, configuration, wiring of all types of switchgear and equipment
  • Knowledge of electrical apparatus testing with a strong theoretical understanding of electrical power systems
  • Ability to supervise large scale projects
  • Ability to assist with complex mechanical and electrical problems
  • Doble Test Assistant and PowerDB knowledge preferred
  • Excellent attention to detail
  • Strong organizational, communication, and problem-solving skills
  • Ability to multitask, prioritize, and work well under pressure to meet goals and deadlines
  • Ability to work independently while utilizing excellent judgement
  • Must have intermediate level computer skills including Microsoft Office Suite

Education and Work Experience:

  • Bachelors or Associates Degree in electrical engineering, electrical engineering technology preferred or equivalent work/military experience required
  • NETA II or higher certification preferred but not required
  • Minimum of 5 years of supervisory or project management experience required
  • Experience presenting project information and outcomes to customers and company leadership

Other Requirements:

  • Must be able to pass a pre-employment criminal background check, education verification, motor vehicle report, physical abilities test and an approved hair and urine drug screen
  • Must have a valid driver's license with "For Hire" endorsement, DOT commercial licensing preferred
  • Must be able to lift and maneuver at least 50 lbs.
  • Must be willing to obtain a company paid TWIC card, OSHA 30 hour, MSHA, NFPA 70-E, and CPR training

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