Information Technology (IT)
NetOps Specialist Sr.
Posted On: 2016-03-11
Closing On: When filled.
Category: Information Technology
Location: Seoul, Korea
Job Type: Full Time
Travel Required: No
Citizenship Requirement: Must be U.S. Citizen
Clearance Requirement: Secret
Education: HS Diploma or GED
Professional/Technical Certs Required:
Ten plus (10+) years of IT experience required. Possess at least two of the following: a CISCO Certified Network Professional (CCNP), CISCO Certified Design Professional (CCDP), Microsoft Certified Technology Specialist (MCTS), or a Microsoft Certified Solutions Associate (MCSA) certification. Certified in accordance with DoD 8570.01-M Information Assurance Technician Level (IAT) III.
Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events. Oversee incident resolution, ensuring appropriate response to escalations. Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation issues. Provide data center support where appropriate. Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. Provide incident notification to Government representatives.
Avening Management and Technical Services, LLC delivers expert management and technical support services to Federal Government organizations engaged in missions related to national security. Our experience includes information technology; database, systems and network engineering; information, network and systems security; information assurance, asset management; customer service and support; program management; acquisition support; web development services; and subject matter and domain expertise in Command, Control, Communications, and Intelligence (C4I).