Apr 22, 2019

Clinic Intake Specialist Helena, MT, US Requisition ID : 1264

  • Veterans Evaluation Services, Inc
  • Helena, MT, US
Administration Customer Service Facilities Business Health Care Other

Job Description

Clinic Intake Specialist

Regular Full-Time Helena, MT, US

4 months ago

Requisition ID : 1264

General Job Summary:


Assist providers and veterans on exam days in any manner needed. General problem solving in a solutions-oriented manner for both providers and veterans. Update case statuses as available. Must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.

Essential Job Functions:


1)         Arrive 30 minutes prior to scheduled exam;

2)         Display snacks/water/flags/veteran material in the provider’s waiting area and post VES signs in the door;

3)         Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign in sheet;

4)         Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure);

5)         Document and update OMS comments for everything you do pertaining to veterans and providers;

6)         Keep all veterans information private and confidential;

7)         Assist the veteran in any way needed;

8)         Always be courteous and respectful; and

9)         Adhere to local and externally relevant health and safety laws and policies. 


Additional Duties and Responsibilities:


1)         Maintain cleanliness of the clinic/per-diem and exam rooms;

2)         Frequently utilizes computer, telephone, e-mail and e-fax;

3)         Communicate and assist other departments in a collaborative effort to expedite cases;

4)         Work effectively within a team dynamic;

5)         Adapt to new instructions, requests or procedures as provided;

6)         Maintain a high sense of urgency at all times; and

7)         Other duties as assigned.




1)         Intermediate knowledge of pertinent medical terminology;

2)         Advanced verbal and interpersonal skills;

3)         Advanced written communication skills, to include excellent grammar;

4)         Advanced reading and comprehension abilities;

5)         Advanced analytical skills and detail-oriented;

6)         Advanced multi-tasking skills;

7)         Advanced organizational and prioritization skills, with strong ability to meet strict deadlines;

8)         Proficient typing skills; and

9)         Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel. 


Working Conditions:


1)         Casual office environment, with some exposure to mild noise from office equipment and moderate noise generated by staff members;

2)         Frequently utilizes phone, fax machine, computer, printer, and copy machines; and

3)         Occasionally lifts and/or carries materials or items weighing up to approximately fifty pounds. 


Minimum Level of Preparation and Training:


1)         High School diploma or general education degree (GED) required; and

2)         One to two years training and/or certification in the medical field preferred.

PLEASE CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS:  https://workforcenow.adp.com/mdf/recruitment/recruitment.html?cid=8db088e2-822f-4105-a5de-69ad6c4e7b84&ccId=19000101_000001&type=MP&lang=en_US



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