Apr 22, 2019

Clinic Intake Specialist Olympia, WA, US Requisition ID : 1302

  • Veterans Evaluation Services, Inc
  • Olympia, WA, US
Full-Time Administration Customer Service Facilities Business Health Care

Job Description

Clinic Intake SpecialistRegular Full-Time Olympia, WA, US

a month ago

Requisition ID : 1302

General Job Summary:
Assist providers and veterans on exam days in any manner needed. General problem solving in a solutions-oriented manner for both providers and veterans. Update case statuses as available. Must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.

Essential Job Functions:

  1. Arrive 30 minutes prior to scheduled exam;
  2. Display snacks/water/flags/veteran material in the provider’s waiting area and post VES signs in the door;
  3. Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign in sheet;
  4. Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure);
  5. Document and update OMS comments for everything you do pertaining to veterans and providers;
  6. Keep all veterans information private and confidential;
  7. Assist the veteran in any way needed;
  8. Always be courteous and respectful; and
  9. Adhere to local and externally relevant health and safety laws and policies. 

Additional Duties and Responsibilities:

  1. Maintain cleanliness of the clinic/per-diem and exam rooms;
  2. Frequently utilizes computer, telephone, e-mail and e-fax;
  3. Communicate and assist other departments in a collaborative effort to expedite cases;
  4. Work effectively within a team dynamic;
  5. Adapt to new instructions, requests or procedures as provided;
  6. Maintain a high sense of urgency at all times; and
  7. Other duties as assigned.


  1. Intermediate knowledge of pertinent medical terminology;
  2. Advanced verbal and interpersonal skills;
  3. Advanced written communication skills, to include excellent grammar;
  4. Advanced reading and comprehension abilities;
  5. Advanced analytical skills and detail-oriented;
  6. Advanced multi-tasking skills;
  7. Advanced organizational and prioritization skills, with strong ability to meet strict deadlines;
  8. Proficient typing skills; and
  9. Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel. 

Working Conditions:

  1. Casual office environment, with some exposure to mild noise from office equipment and moderate noise generated by staff members;
  2. Frequently utilizes phone, fax machine, computer, printer, and copy machines; and
  3. Occasionally lifts and/or carries materials or items weighing up to approximately fifty pounds. 

Minimum Level of Preparation and Training:

  1. High School diploma or general education degree (GED) required; and
  2. One to two years training and/or certification in the medical field preferred; and
  3. CPR certified preferred; and
  4. Valid driver’s license required.

PLEASE CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS:  https://workforcenow.adp.com/mdf/recruitment/recruitment.html?cid=8db088e2-822f-4105-a5de-69ad6c4e7b84&ccId=19000101_000001&type=MP&lang=en_US



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