Onsite Supervisor/Team Lead
We’re not your normal government contractor. TAPE’s mission is to generate innovative and cost-effective solutions to any challenge, regardless of its scope or complexity, for our government customers. We work with our customers to identify their strategic and tactical needs and then seek the most innovative solutions to those requirements. To assist in our mission, TAPE is looking for a smart, flexible, and motivated Onsite Supervisor/Team Lead to support U.S. Customs and Border Protection’s (CBP) Revenue Division in performing financial administrative functions.
The Onsite Supervisor/Team Lead will play a critical role supporting TAPE’s growth and profitability. You will oversee daily operations for a team of contractors providing the Revenue Division with various analytical and financial administrative duties related to the support of CBP’s programs including, but not limited to, providing statistics, performing mailing duties, responding to email/voice mail, providing customer assistance for User Fee Decals and Transponders (DTOPS) customers, using the Electronic System for Travel Authorization (ESTA) and Electronic Collection System (ECS), and supporting the Collections and Refunds and Analysis Branch (CRAB) and Debt Management Branch (DMB). You will be the primary point of contact and agent for TAPE.
As the Onsite Supervisor/Team Lead, you will be responsible for overseeing various financial administrative and customer service duties. This will include:
Providing supervision to contract employees and team
Delegating and assigning work
Recruiting qualified personnel and working with the Contracting Officer’s Representative (COR) on the background check process
Answering questions from contractor personnel and clarifying instructions and work assignments
Monitoring employee performance and addressing any supervisory concerns
Ensuring employee training and continued career development
Attending Revenue Division meetings as requested
Communicating with the COR on a regular basis
At least a 4-year degree from an accredited college or university in any field of study At least two years in recruiting for the accounting field Ability to read, write, understand, and communicate in English Ability to follow oral and written directions to complete assigned tasks Perform multiple tasks at once and work well with others Be proficient in Microsoft Word, Excel, and at least one (1) email application Candidate must be in the Indianapolis, IN area, no relocation assistance available. Must be able to pass DHS suitability
Education field of study in business, management, finance, or accounting Ability to read, write, understand, and communicate in English and Spanish (Bilingual) Proficiency in Microsoft Outlook RecReqWSPostingQuestions_selected_M1636348383_viewblock
TAPE is an Equal Opportunity/Affirmative Action Employer
Service-Disabled Veteran-Owned, Economically Disadvantaged Woman-Owned Small Business
Given that most of us invest a significant portion of our lives in the workplace, we are aware of the importance of choosing the right employer. Similarly, the most important asset of any company is its people; so it is incumbent on the employer to hire the very best candidates.
At TAPE we put both of these principles to work in our recruiting, hiring, and employment practices. First, we treat recruitment as a permanent part of our operations, meaning TAPE is always on the search for the very best candidates.
Next, TAPE invests significant resources in our hiring and employment practices. We want to do more than simply attract the best and brightest – we want to keep them. To do that, we ensure that a progressive career track is available to each and every employee, that performance reviews are consistently performed, and perhaps most important, that every voice is heard. At TAPE, your chances to exercise your intelligence, ambition, and creativity will abound.
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