The Company: Wiley Global Education uniquely understands the process of designing and implementing innovative learning experiences and comprehensive solutions that address today’s higher education challenges. We provide education solutions, including online program management services for higher education institutions and course management tools for instructors and students. Through trusted collaborative relationships, Wiley Global Education also provides innovative content, technology, services, and insights that support its education partners to achieve improved institutional performance and learners to achieve their goals. Responsibilities: The Manager, Human Capital is primarily responsible for all regional human resource functions including, but not limited to employee relations, performance management, legal compliance, and policy implementation. This position will support corporate operations by working in partnership with corporate management to identify, develop, and retain talent to support Wiley’s short and long term business goals.
Other responsibilities include: • Assist corporate leadership in managing performance and developing talent. • Maintain positive employee relations, respond to employee concerns, and provide guidance and counsel to campus staff and faculty. • Accurately diagnose organizational issues, develop potential solutions, and recommend changes to management as appropriate to retain and motivate employees. • Travel to other facilities to provide local HR support, address issues, and conduct training as needed. • Coordinating the day-to-day delivery of enrollment/sales forecasts; course development; marketing, student retention and student services • Reporting key business indicators weekly and monthly to the Partnership Director. • Counsel/advise corporate management on all aspects of employee relations, which include but are not limited to hiring, promotion, disciplinary actions, and terminations, to ensure proper documentation is followed as well as any legal ramifications are considered. • Support and implement HR functional initiatives and manage various programs within the region. • Answer employee questions regarding benefits such as group insurance, sick and vacation leave, 401(k), worker’s compensation, and other company offered benefits. • Answer employee questions regarding benefits such as group insurance, sick and vacation leave, 401(k), worker’s compensation, and other company offered benefits. • Conduct new employee orientation. • Investigate employee complaints, interviewing all parties involved and assisting in the preparation of material and evidence for organization to use in hearings, lawsuits, and insurance investigations. Utilize corporate legal counsel’s resources when necessary. • Review and process unemployment compensation claims, attending hearings, and advising supervisors and managers. • Assist/consult with Senior Leadership in writing/delivering of presentations to corporate officers regarding human resources policies, practices, and programs. • Oversee the maintenance and communication of records required by law or local governing bodies, or other departments in the organization. • Oversee the annual Employee Survey, Wachman Scholarship Program, New Employee Luncheon, and Harlan Award processes. • Oversee maintenance of the HRIS database. • Oversee relationships with outside vendors. • Supervise Associate HR Generalist and HR Coordinator.
Wiley Global Education is an equal opportunity employer and does not discriminate on the basis on race, color, creed, national origin, sex, sexual orientation, religion, age, disability or other legally protected status. Employment is contingent upon the successful completion of a background check and employment review.
We are an Equal Opportunity Employer. Please view Equal Employment Opportunity Posters provided by OFCCP here.
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Deltak has been actively supporting the academic community since 1996. Today, Deltak provides a wide array of high quality services and support to prestigious academic institutions and their students, focused primarily on online and technology enabled learning. We foster a highly selective employee recruitment process that is matched by our focus on the personal and professional development of each team member once she/he becomes a member of our fast paced, entrepreneurial environment. Every day, our professionals are helping to positively affect the lives of students through exceptional services, innovative technologies and, most importantly, strong personal relationships.
At Deltak, we are passionate about the success of our partners, their students and each of our team members. We believe that our Core Values, ownership mentality and personal connection make us a pre-eminent organization in higher education. If you are passionate about education and have the desire to help people succeed, then we want to meet you and hear your story.