Mobile Safety Ambassador

Mobile Safety Ambassador

Job Type: Part-time, NON-EXEMPT
Pay Rate: $22.00 – $26.00 per hour
Work Location: In-person (Greater Bay Area)

Availability Requirement: Open availability is required, including weekends and holidays.

Diligence Security Group is hiring Mobile Safety Ambassadors to serve as a visible and responsive presence across school campuses and community areas. This role requires strong communication, driving, and customer service skills to ensure the safety and comfort of students, staff, and the general public.

Mobile Safety Ambassadors will conduct vehicular patrols, transport individuals within designated areas, respond to safety concerns, and assist in maintaining a secure environment. Candidates must be approachable, observant, and committed to proactive engagement.

Application Process
Candidates must pass a criminal background check. Diligence Security Group provides reasonable accommodations for qualified applicants with disabilities to participate in the application process. Reasonable accommodations involve any change or adjustment to the application process that enables individuals with disabilities to apply and be considered for the position.

Position Duties:

• Conduct vehicle patrols of designated zones on and around campuses

• Provide shuttle/transport services for authorized individuals

• Engage with the public in a courteous and helpful manner

• Respond to safety concerns and notify dispatch of incidents or hazards

• Monitor parking lots, access points, and high-traffic zones

• Complete incident and shift reports accurately and in a timely manner

• Assist with de-escalating non-violent conflicts when appropriate

• Act as a liaison between campus personnel, the public, and supervisors

Employee Benefits

• Part-Time Opportunities

• Medical, Vision, and Dental Benefits

• Flexible Scheduling

• Weekly Payroll

Equal Employment Opportunity
Diligence Security Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Minimum Qualifications:

• High school diploma or equivalent (REQUIRED)

• Associate’s or Bachelor’s degree in a related field (PREFERRED)

• Experience in customer service, public safety, or transportation support roles

• Prior experience working in public or educational settings preferred

Licenses and Certifications:

• Valid BSIS Guard Card (REQUIRED)

• Valid Driver’s License with clean driving record (REQUIRED)

• CPR Certification (REQUIRED)

• Preferred: De-escalation and Active Shooter Preparedness Certifications

Key Skills:

• First-class communication and interpersonal skills

• Strong customer service orientation

• Technological proficiency (tablets, GPS, mobile reporting tools)

• Situational awareness and professionalism in high-traffic areas

Physical Requirements

• Ability to drive and sit for extended periods

• Ability to assist individuals in and out of vehicles

• Ability to lift and carry up to 100 lbs

• Comfortable working indoors and outdoors in varying conditions