Jun 19, 2024

Key Account Manager- Greater Cleveland area

  • Professional Diversity Network
  • Ohio
Full-Time Other

Job Description

Rich Products Corporation

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.

Purpose Statement

The Key Account Manager will be accountable for the execution of the Food Service Division Strategic plan priorities and AOP objectives within their assign geography - coordinating with the sales team against the growth management of assigned market targets.

This professional will need to live in the Greater Cleveland are since local travel is needed as well as parts of Northern West Virginia

Key Accountabilities and Outcomes

  • Drive market penetration of assigned operator base holding and driving distribution
  • Achieve individual and market case/financial margin targets through the successful and consistent execution of FSD strategies and delivering of the Rich Experience through the focus of well refined local market plans
  • Develop along with District Manager, annual account plans for the local market plan Top 10 and sales goals utilizing sales objectives, profit expectations and placements of priority product categories.
  • Consistent and thorough utilization of system tools (e.g.; CRM, SDS and Blacksmith)
  • Aggressively driving distributor access and operator pull-through of new product priorities
  • Key segment support
  • Achieve volume and margin plans by market: base solidification and growth, strategic category, and RONA/GM capture.
  • Build, and coordinate the execution of individual market plans and quarterly governance structures including: Category/Segment/Operator specific targeting to tactically capture category share in each market.
  • Support FSD intelligence capture initiatives
  • Establish effective relationships with key Distributors contacts in Zone. Such as Portfolio training, Sales meetings, Trade functions, Business reviews, Other key distributor functions
  • Responsible for entry of sales deals and is key liaison between customer order process and WHQ support teams

Knowledge, Skills, and Experience

  • Bachelors degree strongly preferred(in business mgt, finance, economics or marketing preferred)
  • Minimum 3 years of sales experience in Food Service Industry required, direct selling experience preferred
  • Demonstrated negotiation skills
  • Solid written and verbal communications skills to include strong presentation skills
  • Solid financial acumen to include understanding of P&L's
  • Demonstrated ability in multi-tasking/problem solving/troubleshooting
  • Exceptionally self disciplined and organized
  • Demonstrated solid influential skills
  • Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
  • Serv-safe certification preferred

Physical requirements:

Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)

Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)

Ability to travel up to 75% locally #CORP123 #LI-RT1


In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate


Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at [email protected] if you need assistance completing this application or to otherwise participate in the application process.




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