Reporting to the CEO, the Senior Director, HR is a key member of the leadership team responsible for managing the AAAHC Human Resource function including payroll and benefits administration, recruitment, and employee engagement. The Senior Director, HR will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the HR department, ensuring legal compliance and implementation of the organizations mission and talent strategy. This individual will provide strategic and operational hands-on leadership to guide HR strategy, goals, policies, and procedures. Supporting the CEO and management team, this position will drive change initiatives by partnering to proactively design HR processes and systems that align with performance and financial goals.  In collaboration with the executive team, the Senior Director, HR will help to build an accountable, performance driven culture where employees can flourish in an organization that is committed to continuous...

The Accreditation Association for Ambulatory Health Care (AAAHC) is a private, non-profit organization formed in 1979. We are the leader in developing standards to advance and promote patient safety, quality care, and value for ambulatory health care through peer-based accreditation processes, education, and research. A certificate of accreditation is awarded to organizations that are found to be in compliance with AAAHC Standards. AAAHC is accepting applications for full-time onsite intern positions for this Summer 2023 at our headquarters location in Deerfield, IL. This is a May/June – July/August program that requires 37.5 hours per week, Monday through Friday. Eligibility To be considered for an internship position, you must be currently enrolled as an undergraduate sophomore or junior student majoring in an applicable field for the 2022-2023 academic year. You will need to be available to work full time at AAAHC, Monday through Friday during the internship season....

Reporting directly to the Senior Director, HR this full-time Customer Service/Administrative Clerk position is responsible for providing excellent customer service as a key gate way for clients, surveyors, other stakeholders and employees to contact and access support within the AAAHC. The individual in this role will: staff the switchboard including answering and routing external calls, welcome visitors, maintain reception security, perform a variety of clerical and office services duties to help keep the AAAHC running smoothly. Office services duties include mail processing, ordering and stocking supplies, and processing publication/print orders. This individual will assist with meeting planning and organization for events within AAAHC. The ideal candidate will provide general support to the entire organization and administrative support to multiple managers. Under direction of the SDHR, share responsibility for management of the AAAHC’s multi-line switchboard. Efficiently,...

It is an exciting time at AAAHC. Under new leadership we are improving operations so that the organization can grow into the future and continue to support our mission of   Improving the quality of health care through accreditation. We are busy, we are driven, and we are committed to standards of excellence in our own work and in supporting our clients as they commit to standards for excellence in patient safety and quality health care. Reporting to the Manager, Accreditation Services, the Account Representative is responsible for the execution of daily operations to ensure timely delivery of accreditation services from application review and completion through to accreditation decision and reporting and providing ongoing client engagement throughout the accreditation cycle to ensure client continuous compliance to AAAHC standards. This role requires high-level customer service to clients and surveyors through delivery of account management activities. This role also requires the...

Reporting to Director, Learning, the Education Specialist supports all aspects of the AAAHC education programs. This includes designing, developing, implementing, evaluating, and continuously improving AAAHC education programs for AAAHC surveyors, accredited organizations, organizations seeking accreditation, and all relevant stakeholders. This role is integral to advancing our organizational mission and realizing our strategic theme to “measurably drive quality improvement in patient care”, specifically through creating and delivering compelling and relevant learning experiences to AAAHC clients and surveyors. Design and develop interactive, engaging, and visually appealing learning content for instructor-led seminars, online webinars, self-paced eLearning, and blended learning, based on the learning and performance needs of the target audience. Collaborate with and manage subject matter experts (SMEs; committee members, other AAAHC volunteers, and staff) to identify...