10 jobs found in youngstown

Allied Universal Services is currently searching for Professional Retail Security Officers. At Allied Universal, quality starts and ends with our Professional Security Officer. It’s the professionalism, competence and commitment that make the difference. At Allied Universal, the Retail Security Officer serves and secures the merchants, patrons, and employees of the centers they serve. QUALIFICATIONS/REQUIREMENTS: Be at least 18 years of age with high school diploma or equivalent Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner Valid guard card/license, as required in the state for which you are applying.  As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws Display exceptional customer service and communication skills Have intermediate computer skills to operate innovative, wireless technology at client specific sites Ability to handle crisis situations at the client site, calmly and efficiently May require a valid driver’s license (without restrictions or medical conditions) May require operation of a Segway (Segway’s have a 250 pound weight limit) Able to: Work in various environments such as cold weather, rain/snow or heat Occasionally lift or carry up to 40 pounds Climb stairs, ramps, or ladders occasionally during shift Stand or walk on various surfaces for long periods of time Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:   www.AUS.com .   We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability  Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.   *SJ

FactSet The Research Analyst will collect and interpret information about publicly traded companies including information on their products, services, competitors, customers, and supply chains. More specifically, the position will investigate and analyze companies trading on major markets across the globe, using FactSet's proprietary software and classification system. Responsibilities: 90% - Collect, analyze and process financial market data from various data sources and into the database utilized by the team. Ensure the integrity of the company's financial market information. Complete, timely and accurate database Accurate and reliable data for the client 10% Audit Resolutions/fix and recommendations for market specific guidelines. Audit resolution sign off. Creation and refinement of market specific guides. Accurate and reliable data for the client Provide accurate and reliable demographic and statistical financial market data to internal database and to internal/external clientele; Focus on ensuring the integrity of the company's financial market information ; Fulfill the research/analytical/ market study needs, required/ requested by the external clients in order to procure and retain future and current business ; Support clients on data queries ; The job also involves reporting & maintaining records of work done Required Skills: Undergraduate degree Excellent interpersonal, organizational and time management skills The ability to make timely decisions in a detailed oriented environment Analytical skills to ensure accuracy of data Computer literacy; Effectively use the database and software for collection and processing of content/data Numerical skills to ensure understanding of the financial data to be collected and/or processed Knowledge of financial markets and accountancy (as needed) to ensure effective understanding of assigned content/market Highly Desired: Working knowledge of the global economy Can read and understand more than one language in addition to English VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here .FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) 810-2472 or recruiting@factset.com.Equal Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.

Working Solutions Job Locations US-OH-Youngstown Category Customer Service/Support Overview This is a remote independent contractor role which provides personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions and calculations. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Works in a fast-paced, work-at-home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communication, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors must be able to work at least 20 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years' experience in a high-volume customer service role (i.e. call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge - Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints, and with available resources. Must be detail-oriented. Multi-tasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multi-system Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York Pennsylvania or Washington. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-OH-Youngstown Category Customer Service/Support Overview Looking to pick up seasonal work hours during and after the holidays or year-round—and do it from home? This is seasonal, work-from-home job, you will provide personalized, tax-preparation software support. While we need agents now, the peak times will be from January 26 through April 15. You'll do inbound phone calls and video chat customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Work from home in a fast-paced, customer-service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communicate, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors need to be flexible with scheduling and willing to work at least 10 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer-service role (call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications, using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints and with available resources. Must be detail oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in California, New York, Pennsylvania, or Washington. We are only accepting applications from those that live in the US or Canada. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.

Amplity Health Immunology Specialty Representative Biologics Buy and Bill Amplity Health has a rewarding opportunity for an Immunology Biologic Specialty Representatives in the Cleveland, OH market. We are seeking high performing immunology specialty representatives for an opportunity to become a member of a select team. The ability to navigate complex health systems and work in a matrix environment will also be important in this role. In partnership with one of our leading and long- standing premier pharmaceutical partners, we have a current opening in this market. Utilize your office based buy and bill experience, coupled with biologic, and any GI/Rheum, immunology experience to grow your career. Education/Experience Minimum of a Bachelor's Degree 3 years pharmaceutical sales experience required 2 years office based buy and bill experience required , 3+ years of office based buy and bill experience preferred 3+ years of specialty sales experience selling biologics; in the areas of Immunology, Rheumatology or Gastroenterology a plus Solid understanding of the hospital environment, infusion centers and Account Management In-depth knowledge of the process around billing codes, reimbursement, support and medical benefits dynamics, knowledgeable of the managed care environment and how a product can be approved and obtained based on a policy Understand verification of benefits for patient coverage Experience working collaboratively with Account Executives around contracting Ability to work cross functionally with client's internal sales matrix Capable of developing business plans for the geography Ability to Implement national strategies and programs Ability to travel as needed within this regional territory required Successful completion of pre-employment BI and drug screen required ABOUT US A true partner to global healthcare companies, Amplity Health builds transformational solutions by challenging boundaries and the status quo. Amplity Health has the expertise, infrastructure, and insights to help clients overcome any healthcare commercialization hurdle. With wide-ranging capabilities such as patient identification solutions, multichannel messaging, inside sales and service resourcing, field sales, campaign planning and execution, and more, we have what it takes to maximize commercialization efforts and set strategies up for success. Partnership. Amplified. OUR CULTURE When you join Amplity Health, you have the opportunity to work with and learn from leaders in the health care industry. Our commitment to a team-oriented culture and value-based leadership model provides an environment where our employees can work to their full potential. All opportunities with offer competitive compensation including a comprehensive medical benefits package, 401-k benefits, and the opportunity to grow with us. A goal of ours is to continuously drive innovation through our people by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated based on an individual's skills, knowledge, abilities, job performance and other qualifications. We do not condone or tolerate an atmosphere of intimidation or harassment. To learn more about us, visit our website at amplity.com or our social media pages.

Amplity Health Rare Disease Specialist - Pharmaceutical - Mid Atlantic Join our inaugural Field Based Rare Disease Team We are looking for clinically focused, flexible and strategic minded pharmaceutical field based representatives This Rare Disease Specialist (RDS) will support promotional and educational efforts for potential new treatment-affecting patients with an incurable genetic condition. Amplity Health is collaborating with one of our longstanding leading pharmaceutical clients to launch a new Rare Disease Specialist Team. This is a commercial team; field based covering several state geographic regions. The RDS will consult with a wide range of academics, community and treatment center treaters, HCP staff and stakeholders. Patient identification, referrals, understanding of diagnosis, and multi-state territory management skills, execution, are some of the key experiences we are looking for. Amplity Health provides a generous base salary, additional bonus earnings potential, auto allowance, 401K, health, dental, vision, long term/short term disability, vacation, PTO, paid holidays, and much more to our employees. If you have an interest in truly impacting patients' lives, enjoy the challenges and rewards launching in a new team and meet the below, please apply at once for immediate consideration. Key Accountabilities: Demonstrated flexibility to address unique disease state market challenges Develop relationships and understanding of key accounts and treatment centers Understanding of local knowledge of diagnosis, patient identification, referrals and treatments of disease to generate strategic and executional plans Deliver product education to HCPs and disciplines involved in disease therapy area with clinical discussions limited to product label and published data Present education on disease state, patient identification and disease management Provide guidance to customers to address operational barriers including reimbursement process assistance Engage to understand disease landscape, key challenges and treatment barriers Collaborate with client team to communicate treatment expectations Provide strategic input and execution on launch plan Other tasks and duties as defined Essential Skills, Knowledge and Experience: Required Qualifications: Bachelor's Degree 3+ years pharmaceutical field experience Clean driving record Successfully pass pre-employment BI/Drug Screen Complete and pass all client required training and certification Willingness to travel 50-60% travel via car and air weekly, including overnight as needed, including some weekends, as meetings and events Strong clinical and scientific acumen Work successfully in a matrixed environment internally as well as externally Proficient in Microsoft Office including Word, including Excel, PowerPoint Preferred Qualifications: 5+ years pharmaceutical field experience Rare disease experience Any of these roles previously in Reimbursement, Key Account Management, Clinical Education, Patient Identification Education experience a plus Experience working with multi-disciplinary treatment teams, helping to uncover and identify rare disease patients, referrals a plus Performance Competencies: Excellence Strategic Clinical and Scientific acumen Passion Integrity Collaboration Planning and organization Drive for results Communication skills Customer focus Problem solving and Decision making ABOUT US A true partner to global healthcare companies, Amplity Health builds transformational solutions by challenging boundaries and the status quo. Amplity Health has the expertise, infrastructure, and insights to help clients overcome any healthcare commercialization hurdle. With wide-ranging capabilities such as patient identification solutions, multichannel messaging, inside sales and service resourcing, field sales, campaign planning and execution, and more, we have what it takes to maximize commercialization efforts and set strategies up for success. Partnership. Amplified. OUR CULTURE When you join Amplity Health, you have the opportunity to work with and learn from leaders in the health care industry. Our commitment to a team-oriented culture and value-based leadership model provides an environment where our employees can work to their full potential. All opportunities with offer competitive compensation including a comprehensive medical benefits package, 401-k benefits, and the opportunity to grow with us. A goal of ours is to continuously drive innovation through our people by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated based on an individual's skills, knowledge, abilities, job performance and other qualifications. We do not condone or tolerate an atmosphere of intimidation or harassment. To learn more about us, visit our website at amplity.com or our social media pages.

FactSet Role/Department Description: Digital Specialists will create compelling, consistent, and differentiated experiences that deliver sustainable value through integrated marketing and training solutions. The Digital Specialist will work with Wealth Management Financial Advisors (FA) and Client Associates (CA). The Digital Specialist will be responsible for training on all vendor and client-proprietary technology platforms by creating impactful interactions that increase awareness, drive adoption and position the technology as a valuable resource to increase client satisfaction and capacity. The key objective for the role is to optimize the use of varied and consistent training vehicles across a variety of channels with the appropriate frequency to build and demonstrate product offerings to the applicable audiences. Role Includes: Develop a deep understanding of the technology product offerings (e.g., Wealth Management Workstation, Salesforce, Mobile and Social Collaboration tools, and more...) Build and maintain strong relationships internally and with the user population Create and update training materials, including training scripts, tip sheets, and FAQs on new and existing technology platforms Schedule and facilitate training visits at the client's wealth management branch locations or events as specified by the client. Onsite training visits will be delivered in classroom format and/or one-to-one sessions Deliver virtual training sessions via scheduled online learning portal (representing approximately 35 virtual training sessions per month) Create on-demand training sessions for use on the client's learning portal Provide quantitative and qualitative twice-monthly training metrics (quantitative metrics include date of training session, location of training session, numbers of users trained, and topics discussed, and progress measurement; qualitative metrics include user questions raised, user questions answered, and user questions unanswered) Leverage the issue management escalation process according to a pre-established client process Measure success by acceptance and adoption Job Requirements: Bachelor's Degree 2+ years of client-facing experience Exceptional verbal and written communication skills Desire to grow and learn in an ever-changing environment Excellent interpersonal skills A proven ability to work on teams Strong knowledge of Microsoft Office or a basic programming language 75% travel required VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here .FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) 810-2472 or recruiting@factset.com.Equal Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.

CVS Health Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.