61 jobs found in wilkes barre

Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It with Mondelēz International. Customer Service & Logistics Customer Service & Logistics (CS&L) is where you'll integrate our end-to-end demand-driven supply chain. Working "from farm to shelf," you'll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf. Job Scope As part of the Wilkes Barre Operations team, the DSD Customer Care Specialist is responsible for providing support for branch logistics, sales and retail customers through issue resolution and communications between all Customer Service Ops Groups in relation to DSD and to a lesser extent, Warehouse operations. The hours for this position are 2:00PM to 10:00PM Monday through Friday. Key Responsibilities Use telephone and computer systems to resolve issues related to Mondelēz International DSD Delivery System. Accurately document and communicate key information pertaining to late drivers, refusals, profile updates, and Master Data issues First point of contact for GPS phone issues. Order entry and processing Invoicing Processing of redeployments Processing of Warehouse orders Delivery Group Settlement Credit adjustments Warehouse claims processing Functional Technical Competencies Gained in Role Proficiency in SAP-ECC iCare and IRA systems Thorough knowledge of Customer Service practices, philosophies, policies, procedures, functional needs and capabilities. Relationships (Internal / External) Customer Service Ops-DSD Routing/Processing, Master Data, Credit, GPS Super Users, and Reporting DSD Sales DSD Branch Logistics Retail Customers Finance Replenishment Functional/Technical Competencies Necessary for role & Level of Expertise Communication and Organizational Skills: Intermediate Ability to Multitask: Beginner Keyboarding and Data Entry Skills: Intermediate Minimum Education Experience Required Associates Degree Preferred Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.

Allied Universal Services is currently searching for Professional Retail Security Officers. At Allied Universal, quality starts and ends with our Professional Security Officer. It’s the professionalism, competence and commitment that make the difference. At Allied Universal, the Retail Security Officer serves and secures the merchants, patrons, and employees of the centers they serve. QUALIFICATIONS/REQUIREMENTS: Be at least 18 years of age with high school diploma or equivalent Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner Valid guard card/license, as required in the state for which you are applying.  As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws Display exceptional customer service and communication skills Have intermediate computer skills to operate innovative, wireless technology at client specific sites Ability to handle crisis situations at the client site, calmly and efficiently May require a valid driver’s license (without restrictions or medical conditions) May require operation of a Segway (Segway’s have a 250 pound weight limit) Able to: Work in various environments such as cold weather, rain/snow or heat Occasionally lift or carry up to 40 pounds Climb stairs, ramps, or ladders occasionally during shift Stand or walk on various surfaces for long periods of time Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:   www.AUS.com .   We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability  Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? If this sounds like you, build your career with the world's largest pool supply retailer today. This Assistant Manager opportunity is your next step to becoming a Store Manager. Job Scope As the Assistant Store Manager (ASM), you will support the performance of a Leslie's store to ensure that it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example. Day-to-Day You will have on the job training with the Store Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll, and all controllable expenses. (P&L) You will assist by conducting water analysis and mechanical repairs You will aim to increase commercial and residential sales and customer counts You will ensure that the team is following all safety protocols You will assist in identifying new talent to join the team You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You have a High School Diploma or equivalent (preferred) You are a minimum twenty years of age You have a minimum one year of retail experience You have experience in managing/leading a team You have excellent communication skills and are proficient with computers You have the ability to lift 50 lbs. Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. Stop treading water; your career is here

CVS Health Job Description As a Pharmacy Technician in the packing Department, you would be responsible for performing the daily functions of shipping and packing of prescription orders in accordance with standard operating procedures. You will be crossed trained on other functions within the facility as assigned. You may be crossed trained for duties associated with the fulfillment of prescriptions included automated drug dispensing systems. Schedule: Thursday- Saturday 3:00pm - 1:30am & a fourth day between Monday or Tuesday Must be flexible and enjoy working in a fast pace, team oriented environment Our organization offers a competitive benefit package including vacation, holiday/sick time, health/dental/vision insurance, work/life balance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores. Required Qualifications - Ability to stand for duration of shift. - Ability to reach/twist/turn/bend/stoop/walk and lift up to 40 pounds Preferred Qualifications - Good verbal and written communication skills along with interpersonal skills in order to work with others in the Pharmacy to process orders. - Good verbal and written communication skills along with organizational skills. - Experience in a pharmacy with understanding of prescriptions. - Strong communication and interpersonal skills. - Must be adept at reading/interpreting prescription terminology and medications. - Must be able to recognize and identify commonly used generic drugs and the route of administration of these drugs. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals (including the ability to calculate dosages and days supply prescriptions). Education High School Diploma (or equivalent) is required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Walgreens Responsibilities Job Objectives Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Models and delivers a distinctive and delightful customer experience. Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist. Job Responsibilities/Tasks Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with customers. Operations Learn from store and pharmacy team members, field leadership, team members and customers/patients Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions. Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management). Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Complete special assignments and other tasks as assigned. Training & Personal Development Complete required training Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Allied Universal is seeking  Part Time Professional Security Officers in the Wilkes Barre, PA Area.   Our Security Officers allow us to contribute to our company’s core purpose of providing unparalleled service, systems and solutions to serve, secure and care for the people and businesses of our communities.  Pay Rate Available: $10.76/hr Shifts Available: Overnight Workdays Available: Saturday-Sunday Shift Time: 9:30PM-5:30AM QUALIFICATIONS/REQUIREMENTS: Be at least 18 years of age with high school diploma or equivalent Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner Valid guard card/license, as required in the state for which you are applying.  As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws Display exceptional customer service and communication skills Have intermediate computer skills to operate innovative, wireless technology at client specific sites Ability to handle crisis situations at the client site, calmly and efficiently Able to: Work in various environments such as cold weather, rain/snow or heat Occasionally lift or carry up to 40 pounds Climb stairs, ramps, or ladders occasionally during shift Stand or walk on various surfaces for long periods of time Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:   www.AUS.com .   We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability  Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.   *GD-MA

CVS Health Job Description As a Pharmacy Technician in our mail order pharmacy, you may be responsible for duties associated with the fulfillment of prescriptions including automated drug dispensing systems (FF54 vial filling, ADU) and manual pick and unit of use. This role also completes loading of drugs into automated dispensing machines (Aframe, LDU and ADU). Pharmacy Technicians will also be responsible for all shipping functions including sortation workflow. This role will also ensure accuracy and quality standards are met by performing stray check, QA sampling for dispensed vials & quick scan prior to automated packing. Schedule: Sun 2pm-12:30am, M-W 3pm-1:30am Must be flexible and enjoy working in a fast pace, team oriented environment. Our organization offers a competitive benefit package including vacation, holiday/sick time, health/dental/vision insurance, work/life balance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores. Required Qualifications Ability to stand for duration of shift. - Ability to reach/twist/turn/bend/stoop/walk and lift up to 40 pounds. Preferred Qualifications - Good verbal and written communication skills along with interpersonal skills in order to work with others in the Pharmacy to process orders. - Good verbal and written communication skills along with organizational skills. - Experience in a pharmacy with understanding of prescriptions. - Strong communication and interpersonal skills. - Must be adept at reading/interpreting prescription terminology and medications. - Must be able to recognize and identify commonly used generic drugs and the route of administration of these drugs. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals (including the ability to calculate dosages and days supply prescriptions). Education High School Diploma (or equivalent) is required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description As a Pharmacy Technician in our mail order pharmacy, you may be responsible for duties associated with the fulfillment of prescriptions including automated drug dispensing systems (FF54 vial filling, ADU) and manual pick and unit of use. This role also completes loading of drugs into automated dispensing machines (Aframe, LDU and ADU). Pharmacy Technicians will also be responsible for all shipping functions including sortation workflow. This role will also ensure accuracy and quality standards are met by performing stray check, QA sampling for dispensed vials & quick scan prior to automated packing. Schedule: Sun 2pm-12:30am, M-W 3pm-1:30am Must be flexible and enjoy working in a fast pace, team oriented environment. Our organization offers a competitive benefit package including vacation, holiday/sick time, health/dental/vision insurance, work/life balance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores. Required Qualifications - Ability to stand for duration of shift. - Ability to reach/twist/turn/bend/stoop/walk and lift up to 40 pounds. Preferred Qualifications - Good verbal and written communication skills along with interpersonal skills in order to work with others in the Pharmacy to process orders. - Good verbal and written communication skills along with organizational skills. - Experience in a pharmacy with understanding of prescriptions. - Strong communication and interpersonal skills. - Must be adept at reading/interpreting prescription terminology and medications. - Must be able to recognize and identify commonly used generic drugs and the route of administration of these drugs. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals (including the ability to calculate dosages and days supply prescriptions). Education High School Diploma (or equivalent) is required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description As a Pharmacy Technician in the packing Department, you would be responsible for performing the daily functions of shipping and packing of prescription orders in accordance with standard operating procedures. You will be crossed trained on other functions within the facility as assigned. You may be crossed trained for duties associated with the fulfillment of prescriptions included automated drug dispensing systems. Schedule: Sun 2pm-12:30am, M-W 3pm-1:30am Must be flexible and enjoy working in a fast pace, team oriented environment Our organization offers a competitive benefit package including vacation, holiday/sick time, health/dental/vision insurance, work/life balance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores. AMNHC Required Qualifications Ability to stand for duration of shift. - Ability to reach/twist/turn/bend/stoop/walk and lift up to 40 pounds Preferred Qualifications Good verbal and written communication skills along with interpersonal skills in order to work with others in the Pharmacy to process orders. - Good verbal and written communication skills along with organizational skills. - Experience in a pharmacy with understanding of prescriptions. - Strong communication and interpersonal skills. - Must be adept at reading/interpreting prescription terminology and medications. - Must be able to recognize and identify commonly used generic drugs and the route of administration of these drugs. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals (including the ability to calculate dosages and days supply prescriptions). Education High School Diploma (or equivalent) is required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It with Mondelēz International. This function is responsible for North American master data domains (Customer, Material, Product, Vendor) and applicable functions/countries/categories and manufacturing plants. . The role is responsible for the front office activities in the "create", "extend", "change", and "deactivate" processes for the designated scope. The role should ensure compliance of back office with the policies and procedures for each master data domain. It is a single point of escalation and clarification from back office to Mondelez. The role is also the business partner link for any Governance and sustainability topic, linked with the business. Primary Responsibilities Validation of request and liaison between requestor (Business) and back office (entry) on domain specific requests to create / extend/ deactivate/ activate master data. Collaborate and provide insights to Business questions on setup and usage of data elements including systems, process and procedures to ensure productivity for business, including the Production Boms process for manufacturing. (25%) Key point of contact for business functions / data owners and data consumers and tracking their E2E MD process flows. (20%) Deploy and co-ordinate Governance and Sustainability initiatives with functions/market/plants/category (Quality, Performance, Training/Testing, industry standards) (15%) Participate in local meetings (I2M, Business changes, Continuous Improvement, SCR, GS1,...) (10%) Escalation and issue resolution. Governance calls with back office on performance, issues and reports. (10%) Project support (Global, regional and local initiatives including link with back-office) (10%) Key user responsibility for the assigned scope and a domain sub-process including testing and training and documentation. (10%) Work toward maintaining and improving the Performance Measures and work with others to do the root cause analysis for any issues: Satisfaction of MDM Customers % MDM Requests Completed within Service Level Agreement % MDM Requests Completed as Requested % MD Consistent Within or Across Data Sources % MD Compliant with Defined Rules % Required MD that is Complete Records/Objects Processed per FTE Work toward maintaining and improving performance through KPI's: Speed (on-time and fast-track), Quality (High-impact incidents and audit control, Service ( reach cost targets, professional standards), Simplification (15% reduction/year) Internal and external contacts: Stakeholder relations as Business partner role: Local Business Function leaders and data owners/data consumers Global and regional process leads Global and regional governance and sustainability Global and regional project teams. English Proficiency mandatory and any applicable local languages. Min. 2 years of business experience in a functional area's of finance/supply chain, of which min. 1 year in MDLZ. Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.

Amplity Health Rare Disease Specialist - Pharmaceutical - Mid Atlantic Join our inaugural Field Based Rare Disease Team We are looking for clinically focused, flexible and strategic minded pharmaceutical field based representatives This Rare Disease Specialist (RDS) will support promotional and educational efforts for potential new treatment-affecting patients with an incurable genetic condition. Amplity Health is collaborating with one of our longstanding leading pharmaceutical clients to launch a new Rare Disease Specialist Team. This is a commercial team; field based covering several state geographic regions. The RDS will consult with a wide range of academics, community and treatment center treaters, HCP staff and stakeholders. Patient identification, referrals, understanding of diagnosis, and multi-state territory management skills, execution, are some of the key experiences we are looking for. Amplity Health provides a generous base salary, additional bonus earnings potential, auto allowance, 401K, health, dental, vision, long term/short term disability, vacation, PTO, paid holidays, and much more to our employees. If you have an interest in truly impacting patients' lives, enjoy the challenges and rewards launching in a new team and meet the below, please apply at once for immediate consideration. Key Accountabilities: Demonstrated flexibility to address unique disease state market challenges Develop relationships and understanding of key accounts and treatment centers Understanding of local knowledge of diagnosis, patient identification, referrals and treatments of disease to generate strategic and executional plans Deliver product education to HCPs and disciplines involved in disease therapy area with clinical discussions limited to product label and published data Present education on disease state, patient identification and disease management Provide guidance to customers to address operational barriers including reimbursement process assistance Engage to understand disease landscape, key challenges and treatment barriers Collaborate with client team to communicate treatment expectations Provide strategic input and execution on launch plan Other tasks and duties as defined Essential Skills, Knowledge and Experience: Required Qualifications: Bachelor's Degree 3+ years pharmaceutical field experience Clean driving record Successfully pass pre-employment BI/Drug Screen Complete and pass all client required training and certification Willingness to travel 50-60% travel via car and air weekly, including overnight as needed, including some weekends, as meetings and events Strong clinical and scientific acumen Work successfully in a matrixed environment internally as well as externally Proficient in Microsoft Office including Word, including Excel, PowerPoint Preferred Qualifications: 5+ years pharmaceutical field experience Rare disease experience Any of these roles previously in Reimbursement, Key Account Management, Clinical Education, Patient Identification Education experience a plus Experience working with multi-disciplinary treatment teams, helping to uncover and identify rare disease patients, referrals a plus Performance Competencies: Excellence Strategic Clinical and Scientific acumen Passion Integrity Collaboration Planning and organization Drive for results Communication skills Customer focus Problem solving and Decision making ABOUT US A true partner to global healthcare companies, Amplity Health builds transformational solutions by challenging boundaries and the status quo. Amplity Health has the expertise, infrastructure, and insights to help clients overcome any healthcare commercialization hurdle. With wide-ranging capabilities such as patient identification solutions, multichannel messaging, inside sales and service resourcing, field sales, campaign planning and execution, and more, we have what it takes to maximize commercialization efforts and set strategies up for success. Partnership. Amplified. OUR CULTURE When you join Amplity Health, you have the opportunity to work with and learn from leaders in the health care industry. Our commitment to a team-oriented culture and value-based leadership model provides an environment where our employees can work to their full potential. All opportunities with offer competitive compensation including a comprehensive medical benefits package, 401-k benefits, and the opportunity to grow with us. A goal of ours is to continuously drive innovation through our people by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated based on an individual's skills, knowledge, abilities, job performance and other qualifications. We do not condone or tolerate an atmosphere of intimidation or harassment. To learn more about us, visit our website at amplity.com or our social media pages.

CVS Health Job Description Our Wilkes Barre Mail-Order Pharmacy is in search of a Technician I Dispensing Level I to assist with dispensing and filling prescriptions per automated and manual systems while maintaining rate and quality standards. A successful candidate for this role will understand the various methods our pharmacy utilizes to fulfill customer's prescriptions and will be able to fill prescriptions using these methods as well as effectively and professionally communicate questions, concerns, and feedback to the Leadership Team to promote a positive and efficient workplace environment. Schedule: Sun 2pm-12:30am, M-W 3pm-1:30am Required Qualifications -Ability to stand for duration of shift. - Ability to reach/twist/turn/bend/stoop/walk and lift up to 40 pounds. -Will maintain predictable attendance -Ability to read English for comprehension -Comfortable working in a fast-paced environment -Willingness to learn new responsibilities -Desire to be a positive and contributing member of our Pharmacy Team! Preferred Qualifications - Good verbal and written communication skills along with interpersonal skills in order to work with others in the Pharmacy to process orders. - Good verbal and written communication skills along with organizational skills. - Experience in a pharmacy with understanding of prescriptions. - Strong communication and interpersonal skills. - Must be adept at reading/interpreting prescription terminology and medications. - Must be able to recognize and identify commonly used generic drugs and the route of administration of these drugs. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals (including the ability to calculate dosages and days supply prescriptions). Education High School Diploma (or equivalent) is required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description As a Forklift Operator, you will play a crucial role in the day-to-day operations of the pharmacy warehouse by engaging in the receiving, storage, and replenishment of production supplies and bulk inventory throughout the facility. This role allows you to engage in an active environment while working to develop individual skills. As a Forklift Operator you will work with a driven team of self-motivated professionals to meet individual and team production goals. Additional responsibilities of the Forklift Operator include: Move new shipments of pharmaceutical products and production supplies to their appropriate storage spaces inside the facility. Inspect products for damages. Utilize scanners and other hand-held devices to maintain inventory accuracy. Operate manual lifts, reach trucks, and transfer equipment in order to move product throughout the facility. Respond in a timely manner to special requests for production supplies by team leads and supervisors on the production floor. The hours for this role are 3:00 pm to 11:30 pm, Sunday through Thursday (B Shift). Required Qualifications At least 3 months of experience in a shipping/packing role in a distribution setting - The ability to lift up to 50 lbs. at one time - The ability to walk/stand for the length of the shift Preferred Qualifications An ideal candidate would also be proficient in the following: Forklift Certification Experience using SAP system Strong mathematical skills Pharmacy knowledge and drug name terminology Education Verifiable high school diploma or GED is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description This is an exciting chance for Pharmacy Technicians to excel in a complex, team-oriented environment while having the opportunity to develop and strengthen technical skills and pharmacology knowledge. You would be responsible for accurately and efficiently reading, interpreting and entering prescriptions into our system. As a Prescription Entry Pharmacy Technician, you will direct questionable prescriptions to the prescriber for clarification, and enter incomplete prescription information once clarification has been obtained. To help support development and maximize workflow, you may be asked to perform other pharmacy functions as required. Our organization offers a competitive benefit package including vacation, holiday/sick time. health/dental/vision insurance, work/life balance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores. Schedule: M-F 8:30am-5:00pm & rotating Saturdays (subject to change) Required Qualifications Minimum 3 months of pharmacy technician experience Preferred Qualifications - Previous mail order or retail pharmacy experience, highly preferred, but not required. - Ability to read and interpret prescription terminology and medications. - Excellent keyboarding skills while maintaining 100% accuracy Education High School Diploma or General Education Degree (GED) required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description For the Cycle Counter role you will perform daily cycle counts on physical inventory for the Materials Management Department. Other responsibilities would include the following: Maintaining the input of inventory received Maintaining the daily operations of the inventory/purchasing process Acting as an internal resource for any questions/concerns about the inventory process Replenishment pick and put away of products The hours of this role are Sunday through Wednesday 8 pm to 6:30 am (D Shift). We will partner with the right candidate to train. Required Qualifications - 3+ months of working experience - 3+ months experience with Microsoft Office applications (Word, Excel, and PowerPoint) and using a 10-key pad on a computer. Preferred Qualifications - Strong attention to detail - Strong verbal and written skills - Strong mathematics aptitude - Pharmacy knowledge of drug name and pack size Education Verifiable High School diploma or GED is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description As a Pharmacy Technician in the Packing Department, you would be responsible for performing the daily functions of shipping and packing of prescription orders in accordance with standard operating procedures. You will be cross-trained on other functions (e.g. cold packing, single bagging, control room, Eurosort Workflow and bulk packing) within the facility as assigned. You may be also be cross-trained for duties associated with the fulfillment of prescriptions including automated drug dispensing systems and manual pick and unit of use. This role also completes loading of drugs into automated dispensing machines. The hours of this role are Monday through Friday 6:30 AM to 3 PM. Must be flexible and enjoy working in a fast pace, team oriented environment. Our ideal candidate would be able to work on their feet for a majority of the day and to bend/twist/lift up to 40 lbs at one time. Required Qualifications - Ability to stand for extended periods of time. - Ability to reach/twist/turn/bend/stoop/walk and lift up to 40 pounds Preferred Qualifications - Prior experience with shipping/packing preferred. - Experience in a pharmacy with understanding of prescriptions. - 1-2 years of work experience Education High School Diploma (or equivalent) is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description As a Pharmacy Technician in the Packing Department, you would be responsible for performing the daily functions of shipping and packing of prescription orders in accordance with standard operating procedures. You will be cross-trained on other functions (e.g. cold packing, single bagging, control room, Eurosort Workflow and bulk packing) within the facility as assigned. You may be also be cross-trained for duties associated with the fulfillment of prescriptions including automated drug dispensing systems (FF54 vial filling, ADU) and manual pick and unit of use. This role also completes loading of drugs into automated dispensing machines (Aframe, LDU and ADU). Hours: Sunday 2p-1230a, Mon-Wed 3p-130a Must be flexible and enjoy working in a fast pace, team oriented environment. Our ideal candidate would be able to work on their feet for a majority of the day and to bend/twist/lift up to 40 lbs at one time. AMNHC Required Qualifications - Ability to stand for extended periods of time. - Ability to reach/twist/turn/bend/stoop/walk and lift up to 40 pounds Preferred Qualifications - Prior experience with shipping/packing preferred. - Experience in a pharmacy with understanding of prescriptions. - 1-2 years of work experience Education High School Diploma (or equivalent) is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description As a Pharmacy Technician in the Packing Department, you would be responsible to perform the daily functions of packing and shipping of prescription orders in accordance with standard operating procedures. You will be cross-trained in other functions (e.g.: cold packing, single bagging, control room, Eurosort Workflow and bulk packing) within the facility as assigned. You may also be cross-trained for duties associated with the fulfillment of prescriptions including automated drug dispensing systems (FF54 vial filling, ADU) and manual pick and unit of use. This role also completes loading of drugs into automated dispensing machines (Aframe, LDU and ADU). The hours of this role are Sunday 2 pm to 12:30 am and Monday through Wednesday 3:00 pm to 1:30 am. Must be flexible and enjoy working in a fast paced, team oriented environment. Our ideal candidate would be able to work on their feet for a majority of the day and to bend/twist/lift up to 40 lbs. at one time. Our organizations offers a competitive benefit package including vacations, holiday/sick time, health/dental/vision insurance, work/life balance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores. AMNHC Required Qualifications - Ability to reach/twist/turn/bend/stoop/walk and lift up to 40 pounds. Preferred Qualifications - Prior experience with shipping/packing preferred. - Detail orientated & task focused. - Experience in a pharmacy with understanding of - prescriptions. - 1-2 years of work experience. - Ability to stand for long periods of time. Education Verifiable High School Diploma (or GED equivalent) is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description Acts as a coach to Member Services staff as well as evaluate, interview, hire and manage a staff of Member Services Coordinators, Clerks, Technicians, and Pharmacists. Responsibilities include the monitoring of quality, coaching, and problem-solving. This individual will be responsible for assisting in the development of his/her team and their growth. Ensuring that reps are highly compliant and accurate in each and every member interaction. This individual will also ensure that employees are meeting all performance measurements. The flexibility to adjust to various work schedules as dictated by department business needs. Required Qualifications 2+ years of experience working in a customer service or pharmacy related role. 1+ years of experience in a supervisory/coaching role. 2+ years of experience using Microsoft office products. Preferred Qualifications Candidate will have excellent oral and written communication skills. Proficiency with Excel and Word. Coaching and facilitation skills. Strong leadership skills. Ability to make both routine and difficult decisions in a fast-paced, high-stress environment. Strong team player. Flexibility/adaptability. Ability to multi-task and meet deadlines. Strong organizational skills Education Verifiable High School Diploma or GED - Required Bachelor's Degree - Preferred Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description Position Summary: Exciting opportunity for Certified Pharmacy Technicians to work in a complex, high impact customer service role for our Member Services department. Pharmacy Technicians in Member Services accept incoming calls related to requests submitted to Participant Services, resolves issues that have been submitted to Participant Services via mail, tasks, and partners with other departments to ensure timely resolution of requests/inquiries, which include: Pharmacy, Shipping, Customer Care, Finance, Claims Processing, and Eligibility. This position may work in multiple types of queues and databases to resolve issues. This position also involves extensive phone interactions with members and possibly Prescribers as well. Technicians will serve as the initial point of contact for Customer Care and Members before the required Pharmacist involvement for all clinical issues/questions. This position may have the ability to Work From Home, depending on several factors including site location, employee performance, department need, as well as other criteria. Required Qualifications National Certification (CPhT) required PC skills in Windows-based applications Advanced verbal and written communication skills Team-oriented, customer service focused, and able to identify process improvements Availability to work on a Saturday Responsive, reliable and able to express assurance/confidence Preferred Qualifications Ability to understand the audience you are writing to Analytical problem-solving skills. Demonstrate strong research skills with the ability to evaluate, focus on the problem and find the resolution. Understand the importance of timely work and effective planning. The clear understanding of CVS/Caremark values and importance of customer satisfaction. Prioritizing and organizing workload in adherence to deadlines. Desire and aptitude to assist a customer with escalated concerns and provide final resolutions. Ability to respond to escalated concerns in a calm and professional manner in attempts to prevent further escalations. Ability to multi-task with strong time management skills. Diabetic Supply knowledge Navigation of LINKS and Peoplesafe Education High school Diploma or GED Required CPhT Required Technician License Required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.