Jul 05, 2025
Mitsubishi Electric US
Mitsubishi Electric Trane HVAC US LLC is looking for a Tech Support II in Suwanee, GA.
POSITION SUMMARY:
Reporting to the IT Manager, Tech Support II is responsible for the successful deployment, operation, and support of all desktops, laptops, mobile devices, printers and peripherals.
ESSENTIAL FUNCTIONS
The essential functions of the position include, but are not limited to the following:
Administer and manage the imaging, deployment, performance, maintenance, support, and upgrade of company issued laptops, desktops, mobile devices, computer hardware, software, operating systems, and distributed printers.
Provide troubleshooting, technical support, and guidance to local and remote users using remote monitoring and management tools.
Perform root cause analysis and provide solutions to software, hardware, and system problems by researching problems and questions, diagnosing, troubleshooting, and applying available...
Professional Diversity Network
Suwanee, GA, USA
Full-Time