33 jobs found in san ramon

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As the Senior Manager, Partner Marketing for Technology Alliance Partners, you will drive marketing initiatives, demand generation, campaigns, content creation, and events for Five9 to, with and through our global CRM, UC, and growing ISV Partners. This highly visible role will require close collaboration with senior stakeholders from Partner Sales, Regional Sales, Operations, Product Management, Product Marketing, Corporate Communications, Events Team, and other internal and external organizations to deliver compelling content, engaging...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role As the Deal Assurance Lead, you will play a critical role in ensuring the integrity,...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are actively seeking a Senior Technical Program Manager to focus on driving and delivering multiple complex programs simultaneously across the Five9 organization. In this exciting role, you will have the opportunity to work across the company and evangelize how our tech teams are building and architecting our newest innovations to support Five9's latest product offerings. This role is a mix of strategic and tactical, where, using your extensive technical and leadership expertise. You will own the program, anticipate, and mitigate risks...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Enterprise CSM, will be assigned to larger customers who typically have a broader portfolio of products and services. The Enterprise CSM positions themselves as overall relationship lead and customer's business partner. Along with retaining these customers, the CSM is tightly aligned with both the Technical Account Manager and the Account Director in expanding the portfolio of products these customers are leveraging. Many times, the...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Senior Director, Product Marketing for AI will be responsible for leading an important pillar within Product Marketing. This role is responsible for building and delivering AI product marketing to advance our Five9 contact center product. This person will work with the product, business development, sales, and partner teams to identify, prioritize, and support these initiatives with go-to-market plans, product launches, programs, content, and enablement tools to expand awareness and assist with driving top of funnel business leading to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Mid-Market CSM, you will be assigned to smaller, less complex customers. The CSM works cross-functionally to address customer concerns and challenges and develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Key Responsibilities: Customer-centric Focus: Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer issues, concerns and questions and provide effective solutions in a reactive and non-designated manner. Key Responsibilities: Being the trusted partner for the customer on use-case and product functionality Quarterbacking experiences by various cross-functional teams at Five9, on behalf of the customer Apply an understanding of Five9s...

JOB DESCRIPTION We are looking for a Branch Manager with a passion to drive customer satisfaction while being the brand ambassador. If this is you, and you’re ready for your next destination, then you have cruised to the right spot! Wage: $70,000.00/annually Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential , Power your Passion !! Below are a few perks and discounts: Up to 40% off the base rate any standard Hertz Rental Take advantage of Hertz negotiated discounts (travel, tickets, electronics, food and fitness) Credit Union Health & Wellness Benefits Tuition Reimbursement Pet Insurance Paid Parental Leave Career Growth with hands-on learning General Responsibilities The Branch Manager is responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Senior Creative Content Manager to join our world class Marketing Team. In this role, you'll manage the day-to-day execution of creative and content assets - coordinating across teams, optimizing workflows, and serving as a quality checkpoint for both visuals and messaging. You'll also support copywriting and editing needs, ensuring all content aligns with Five9's tone, voice, and style guidelines. In this hybrid role, you'll partner closely with content and creative teams to edit, and adapt messaging for key audiences, while...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Manager of Five9's Early Partner Engagement Program is an individual contributor role. In this position, the individual develops, enables, and coordinates partner adoption of Five9's AI portfolio for strategic partners globally. Primary responsibilities include working closely within Five9 Global Partner Program, Solution Consultants, Professional Services, Five9 University, and Sales teams to identify, engage, and programmatically enable key partners to drive Five9's AI portfolio. Must be able to work cross-functionally within...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As Vice President of Partner Marketing, you will lead the strategy and execution of all partner marketing initiatives across our global ecosystem-including strategic alliances, channel partners, ISVs, and technology integrations. In close partnership with the SVP of Global Partnerships, you will drive go-to-market programs that grow pipeline, accelerate joint sales, and expand market presence. This is a high-impact leadership role that blends strategic thinking with operational excellence and cross-functional collaboration. Key...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Mid-Market Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts. The Mid-Market Account Director's primary responsibility is establishing yourself as a trusted advisor. In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9. A successful Mid-Market Account Director must be a self-starter with a...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are actively sourcing for a full-time Deal Desk Analyst who loves working with Sales, Finance, and other various departments to close deals. This individual is responsible for providing sales process support utilizing a variety of developed organizational and project management skills. The position reports to the Sales Operations Manager. Key Responsibilities Act as a sales-facing subject matter expert on process, policy, and pricing related matters Assist sales teams in creating and positioning complex orders Act as liaison...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Security Awareness Analyst will play a pivotal role in fostering a culture of security awareness across the organization. This includes designing and delivering engaging educational content, developing incentive programs, and leveraging gamification to make security best practices accessible and impactful. The analyst will lead in-person cybersecurity orientations to onboard new employees and integrate awareness initiatives during mergers and acquisitions (M&A). The analyst will also manage the simulated phishing program, including...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Majors Customer Success Manager will partner with internal cross-functional Five9 teams to ensure a timely, successful implementation of our strategic customers. The Majors Customer Success Manager, alongside the Enterprise Sales Director, will develop strong relationships with their portfolio of assigned customers acting as their champion within Five9 to deliver Five9 solutions according to customer requirements. Core duties and responsibilities include the following: Represent the customer voice to internal cross-functional...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking an experienced and motivated Channel Sales Manager to help expand our Commercial and Mid-Market industry-leading partner ecosystem. This is a key position within our Channel Sales organization and will report directly to our Senior Channel Development Director. This mission-driven team is responsible for opening new routes to market and helping partners build and sell customer experience offers quickly and efficiently. Some of the major focus areas of this role are: Manage the sale of Five9 products and services through...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. This Product Manager position calls for an experienced individual with a background in Outbound workflow and compliance for CCaaS applications. The role entails managing the integration of Outbound-Integration assets from the recent acquisition of Acqueon and driving the roadmap and delivery of best-in-class integration for omni outreach orchestration. We are looking for a self-motivated, highly organized and customer focused product leader who can lead cross-functional teams to drive product success. Key Responsibilities: Assess...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Enterprise Sales Director creates, identifies, and closes sales within North America or a set of named accounts. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. Based in Washington D.C. Metro or Virginia preferred. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Enterprise Sales Director creates, identifies, and closes sales within North America or a set of named accounts. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. Based in Colorado. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Five9 CX Advisory team is looking for a seasoned professional with a strong background in contact center consulting and digital transformation. This strategic role is focused on partnering with prospects and customers to unlock the full potential of their customer experience (CX) initiatives and drive alignment with enterprise objectives and transformation goals. The ideal candidate will bring a proven track record in CX strategy and execution, with deep expertise in contact center operations, AI and automation. This individual will...