Oct 11, 2019
Job Description Description: The Security Trainer is responsible for the implementation of all required training for security staff assigned to a Healthcare facility. This person will partner with the Account Manager and Supervisors to ensure all security staff meet training requirements for the healthcare system. In addition, this position is an Armed Security Professional, with the responsibilities of such. This position responds to all incidents as needed, managing security response, providing assistance, protecting personnel and property within reason and securing the incident scene until properly relieved. This position conducts initial investigation of incidents, and is responsible for completing all appropriate reports and forms. This position responds to unusual or emergency situations using the appropriate escalation of force level up to and including armed response by following established protocol(s). In the event of the commission of a crime or disorder, this person is responsible for alerting higher authorities, responding to the incident and providing assistance as needed, protecting personnel and property within reason and securing the incident scene until properly relieved. Scope of Work: This person is responsible for the administration, coordination, planning, development, direction and implementation of the Security Training Program in accordance with the contract, agreed upon policy and accrediting and regulatory agencies. This person will review and act promptly to reports from such agencies, and oversee department policies to conform to appropriate mandates and standards of expectations. Serve as the immediate point of contact for all training matters. Develop and maintain the Training Plan Attend client meetings as directed, to include ensuring representation at monthly EOC meetings. Maintain subject matter expertise in applicable security/training related subject matter. Know, adhere to, and enforce standards as listed in the AUS Security Professional Employee Handbook and the AUS Healthcare Standards and Guidelines Manual. Coordinate the establishment of competencies with the Account Manager and validate compliance of all security staff with contractual requirements as well as all applicable national, local and accreditation agency standards. Assist in the administration of JSA's and safety programs annually, outlining site-specific hazards for security officers on assigned shifts including vehicle / driving safety as appropriate. Conduct reviews and report outcomes of training requirements. Provide reporting and analysis of training compliance and KPI requirements to the Account Manager(s). Provide subject matter expertise in the development of training related to security and the security program. Responsible for implementing, monitoring and reporting effectiveness of training programs. STAFFING: This person is responsible for assisting in maintaining appropriate staffing levels to ensure compliance with contractual obligations. Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's training standards. Evaluate the competencies of assigned staff members and take corrective action where required. This includes ensuring defined training/processes are in place for all officers to maintain defined levels of performance, appropriate licenses and certifications. Ensures compliance is properly documented through the creation and maintenance of compliance folders for each assigned security professional. That these folders are maintained and available for review by the client and all regulatory and accreditation agencies. CLIENT/STAFF RELATIONS: This person will build, improve and maintain relationships with the client, client staff and employees; Interface with client executives, physicians, client staff, patients, and visitors. Handle any escalated security issues or emergency situations appropriately. Assure that employee grievances are escalated to the Account Manager. Assure communication of policies, announcements and job openings through a consistently updated READ file at each site. Manage uniforms, equipment, and associated training supplies at the account(s), maintaining appropriate inventories and maintenance checklists. Minimum Qualifications: Must be at least 21 years of age Education and Experience : Meet Allied Universal Security Services hiring qualifications Extensive experience in security or law enforcement or equivalent required. Experience in security in a healthcare facility preferred. A minimum of 2 years' experience in training personnel is required. Military or law enforcement background is preferred Applicants with at least four (4) years military service (honorable conditions only) will weigh in the favor of applicants with similar experience. Extensive experience in security or law enforcement training or equivalent required. Working knowledge of local, state and federal requirements for a contracted security force in a healthcare environment. Working knowledge of applicable accreditation standards and regulations impacting security programs in a healthcare environment to include: CMS, TJC, HIPAA, EMTALA, OSHA, and NFPA. Ability to analyze problems, determine root causes, and identify and determine results oriented solutions. Outstanding interpersonal and communications skills (verbal and written), to effectively communicating with patients, patient families, staff members and executives; drafting policy and training staff members. Ability to handle typical and crisis situations efficiently and effectively. Ability to employ firearms and less lethal weapons to protect yourself and others. Demonstrated ability to safely and responsibly carry, store, and maintain firearms, less lethal weapons, and other assigned equipment. Demonstrated ability to gain and maintain appropriate state and local firearms permits and licenses. Demonstrated ability to participate in and pass firearms and less lethal weapon training and qualification courses without restrictions. Competency Requirements : Trainers will be required to pass initial and annual competency evaluations consisting of the following topics: South Carolina SLED Armed Certification Health Insurance Portability and Accountability Act (HIPAA) Blood-born e Pathogen/Infection Control Emergency Medical Treatment and Active Labor Act (EMTALA) De-escalation Use of Force Restraint Usage Client required online courses as agreed upon and outlined in the training plan Security Incident Response Procedures CPR/Basic First Aid (required every two years) Trainer certifications for SLED, CPR, CPI, Fire Arms, Taser , OC Gel/Foam , Handcuffing and other certifications as required or directed Additional Training Requirements : Must successfully complete the following training courses. An * denotes annual requirements. Healthcare Essentials Patient Watch Certification Client Specified Patient Watch Training Certified Healthcare Security Professional Certified Healthcare Security Supervisor Certified Healthcare Security Manager Client Orientation and Security Incident Response Procedures Security Department Orientation and Training Academy Background Check Requirements : Must be able to pass a criminal background check to meet Allied Universal standards Must be able to pass a motor vehicle check with not more than three (3) moving violations within the past year Health Screen Requirements : The following health screens must be completed prior to being assigned to a post. An * denotes annual requirements. TB Screen * Hepatitis B series vaccine or signed declination statement MMR Varicella N-95 Fit Test * Flu Shot * 10 panel drug screen License and Credential Requirements : Ability to achieve and maintain South Carolina SLED licensing requirements (armed) License to operate a motor vehicle in the state of South Carolina with less than 3 moving violations within a year. Ability to work in a team-oriented environment and work independently. Ability to maintain satisfactory attendance and punctuality standards. Neat and professional appearance in accordance with set standards. Ability to provide quality customer service with a friendly and professional demeanor. Ability to make decisions and handle situations effectively. Minimum Physical Requirements: With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly; occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain; frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. In addition: Must be able to identify the following colors: red, green, pink and blue Must maintain a level of physical and emotional health to cope with periods of high stress and working hours that may extend beyond the standard work week. Cognitive abilities must be unimpaired to deal with the intellectual demands of the position. Ability to use PPE and adaptive equipment where work requires protective equipment and close visual and auditory attention to detail. Movement around the building will be necessary to monitor personnel, the condition of facilities and equipment, and response to emergent situations and events. Moderate physical effort required to physically restrain patients, respond to emergencies on upper floors without the use of an elevator, assist in patient evacuations, and respond to other emergency and non-emergency situations. Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com . We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.
Allied Universal Security
North Charleston, SC, USA
