13 jobs found in itasca

Canon Customer Communications Representative I - PT US-IL-Itasca Job ID: 32808 Type: Part-Time # of Openings: 1 Category: Customer Service/Support CUSA Itasca - Bruning Dr About the Role Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types. Your Impact - Provides outstanding service to customers calling the dispatch team for service. - Responds to routine customer inquiries via live call or Email as needed. - Provides follow through on any special customer needs in a timely manner. About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - High School diploma or equivalent required. - Strong verbal and written communication skills. - Proficient in MS...

Canon Customer Service Representative I US-IL-Itasca Job ID: 33084 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA Itasca - Bruning Dr About the Role Responsible for ensuring all calls are answered and entered into the company system in a timely manner and for providing the best possible customer service to customers. Must be able to handle level 1 call types. Your Impact - Responsible for receiving and responding to a large number of incoming requests; identifies and assesses customers' needs to achieve satisfaction; builds sustainable relationships and trust with customer accounts through open and interactive communication. - Provides accurate, valid and complete information by using the right methods/tools. - Documents customer complaints and provides appropriate solutions and alternatives within the time limits; follows up to ensure resolution. - Keeps records of customer interactions, processes customer accounts and files documents. -...

Canon Business Development Representative I US-IL-Itasca Job ID: 32978 Type: Full-Time # of Openings: 1 Category: Sales/Business Development CUSA Itasca - Bruning Dr About the Role The objective for a Telemarketer is to establish familiarity with department processes and procedures including product and best practices. A Telemarketer will be responsible for making outbound warm callings specific to campaigns that encourage appointment setting and fielding all inbound lead sources including inbound calls, online form submission, and service tip leads. Telemarketers will also be responsible for special event marketing efforts including branch open houses and CUSA event support. Your Impact - Qualifies marketing generated leads including leads scored by marketing automation. - Identifies the hand raisers, and prospects who initiate contact via phone calls, chat sessions, and emails. - Responsible for event recruitment. - Coordinates special events specific...

Canon Customer Service Representative I US-IL-Itasca Job ID: 33020 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA Itasca - Bruning Dr About the Role Responsible for ensuring all calls are answered and entered into the company system in a timely manner and for providing the best possible customer service to customers. Must be able to handle level 1 call types. Your Impact - Responsible for receiving and responding to a large number of incoming requests; identifies and assesses customers' needs to achieve satisfaction; builds sustainable relationships and trust with customer accounts through open and interactive communication. - Provides accurate, valid and complete information by using the right methods/tools. - Documents customer complaints and provides appropriate solutions and alternatives within the time limits; follows up to ensure resolution. - Keeps records of customer interactions, processes customer accounts and files documents. -...

Canon Trainer, Systems and Technical (Print Devices/Software Applications & Curriculum) US-IL-Itasca Job ID: 32778 Type: Full-Time # of Openings: 1 Category: Education/Training CUSA Itasca - Bruning Dr About the Role This exciting position combines Instructional Design/Curriculum Development, and Systems / Technical Training. Not only will you analyze, design, develop and implement web-based and instructor-led training for Canon software related products (uniFLOW, Therefore, PRISMA, etc.) but you will also deliver training in both a virtual and classroom setting. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Your Impact * Develop and deliver training to internal and external customers * Utilizing training feedback, deliver follow up training seminars for internal and external customers through local classes, national training events and dealer onsite training * Collaborate with the curriculum...

Canon Operations Manager US-IL-Itasca Job ID: 32825 Type: Full-Time # of Openings: 1 Category: Facilities CUSA Itasca - Bruning Dr About the Role Oversees the operations and client relations of a segment of accounts within a market or region. Responsible for $1M to $4M in annual revenue. Manages the development of the existing client base by enhancing relationships at all levels within the client's organization and ensures the highest levels of service and client satisfaction. Builds relationships with client contacts at key accounts. Your Impact RELATIONSHIP MANAGEMENT - Develops and manages the relationship with primary and senior level client contacts. - Works with the regional sales team to strengthen relationships among key decision makers within the client organization. - Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team. BUSINESS DEVELOPMENT -...

TITLE: Vice President, Human Resources and Facility Operations REPORTING RELATIONSHIP: Chief Administrative Officer JOB OVERVIEW: Provide strategic oversight and leadership for developing and implementing strategies to advance the American Academy of Pediatrics (AAP) Human Resources (HR) and Facility Operations initiatives. Serve as a trusted advisor and partner to the senior leadership team in supporting and advancing the strategy, mission, and culture of AAP and driving organizational change. Responsible for the effective development, management, and delivery of all HR and Facility Operations initiatives, including talent acquisition and retention, staff and leadership development, succession planning, performance management, employee engagement, culture, diversity, compensation, benefits, rewards and recognition, employee relations, budgeting, workforce planning, training, and legal compliance. Provide strategic direction and oversight for all facility operations, including...

TITLE: Manager, Applications Development REPORTING RELATIONSHIP: Senior Director, Applications Development BASIC FUNCTIONS: Manage the design, development, testing, and support of the American Academy of Pediatrics (AAP) enterprise cross-functional, multi-platform software applications, and the design, development, and testing of corrective fixes, enhancements, and smaller work efforts in support of business operations. Assist with the development and implementation of technical strategic priorities. DUTIES AND RESPONSIBILITIES: 1. Manage the design and development of new applications, systems software, and enhancements to existing applications. 2. Assist the department leadership with strategic direction for applications effectiveness and efficiency. Stay abreast of emerging technology trends and provide recommendations on new or improved software systems to enhance functionality and increase delivery capacity. 3. Analyze, define, and document requirements for data,...

TITLE: Program Manager, AAP Pediatric Mental Health Education Center REPORTING RELATIONSHIP: Director, AAP Pediatric Mental Health Education Center BASIC FUNCTIONS: Manage activities of the American Academy of Pediatrics (AAP) Pediatric Mental Health Education Center to expand the capacity of pediatricians and care systems to address the mental health needs of our nation's children and teens. Collaborate and partner with pediatricians and community partners to integrate mental health support into their practices and communities. Assist with other projects as assigned. DUTIES AND RESPONSIBILITIES: 1. Manage the AAP Pediatric Mental Health Education Center. Support leadership to ensure activities are aligned with the vision for the initiative. Leverage funds to facilitate dissemination and implementation of training and technical assistance resources intended to bolster healthcare professionals’ capacity to address mental health needs of children, youth and families. 2....

The American Academy of Pediatrics (AAP), the nation’s leading advocacy organization for children’s healthcare, seeks a strong project manager with an ability to discuss equity, diversity, and inclusion (EDI), anti-oppression, social justice, and anti-racism concepts and issues. This newly created grant funded position is made possible by the Robert Wood Johnson Foundation. The person in this role will manage the development and implementation of project deliverables for the “Building a Race-Conscious Approach to Pediatric Policy and Research” project, including managing the Pediatric Health Equity Scholars Network (PHESN) to support those engaging in culturally effective, equity-focused research and will foster a supportive ecosystem for health equity research and researchers. Experience with one or more of the following strongly preferred: developing or managing pathway programs for individuals from historically marginalized groups; leading programs that focus on EDI or addressing...

Grant Funded The American Academy of Pediatrics (AAP), the nation’s leading advocacy organization for children’s healthcare, is seeking a manager of grant-funded public health awareness campaigns. Reporting to the Senior Manager, Campaigns, this position will support the implementation of campaign strategies, activities, and deliverables targeting AAP members, other pediatric clinicians, and parents. Responsibilities also include assisting in the creation of multi-channel campaign materials, reviewing and editing content, and collecting and reporting data on campaign effectiveness. Some tasks include: Assist in the creation of communications plans to achieve specific goals and objectives for campaigns to reach AAP members, other clinicians, and parent audiences. Collaborate with staff teams to create multimedia content, social media, web content, newsletters, educational content, and other campaign related materials. Write, edit, and review content to reach campaign goals and...

The American Academy of Pediatrics (AAP), the nation’s leading advocacy organization for children’s healthcare, is seeking an outgoing philanthropy professional to support AAP fundraising initiatives, including identifying and qualifying prospects, fostering relationships with corporate donors/partners, facilitating the proposal and contract management process, maintaining an accurate database, ensuring compliance with the Accreditation Council for Continuing Medical Education (ACCME), and delivering high-quality customer service. Reporting to the Director, Corporate Relations, some duties include: Initiate outreach through email, phone calls, and social channels to qualify leads and support building a robust pipeline.Schedule discovery meetings and support colleagues with meeting preparation. Serve as the primary communication contact for transactional corporate partners, managing standard activities such as preparing and delivering annual impact reports, thank-you letters, and...

TITLE: Director, AAP Pediatric Mental Health Education Center REPORTING RELATIONSHIP: Chief Medical Officer BASIC FUNCTION: Direct the AAP’s Pediatric Mental Health Education Center to expand the capacity of pediatricians and care systems to address the mental health needs of our nation's children and teens. Collaborate and partner with pediatricians and community partners to integrate mental health support into their practices and communities. DUTIES AND RESPONSIBILITIES: 1. Oversee the development and implementation of a resource inventory and needs assessment to identify gaps in existing resources required to provide pediatricians with the competency and capacity to address healthy mental and emotional development in primary care and subspecialty care settings. 2. Develop a multi-modal learning portfolio organized by modality, depth of content, and time required. Educational opportunities will include knowledge-sharing (asynchronous and live courses), skills...