Oct 17, 2019
Aetna Description: This is an in-office position in the High Point, NC office. The hours are 9am-5:30 pm with one day a week working 11:30am-8pm and 1 day per week working 12:30pm-9pm, with occasional Saturday shifts. The Wellness/Health Coach utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal health status. 65241 Fundamental Components: Assessment of Members: - Through the use of clinical tools and information/data review, uses knowledge and experience of lifestyle risk behaviors to conduct comprehensive evaluation of member's health status and lifestyle risks - Utilizes assessment techniques to determine member's level of health literacy, technology capabilities/access, and readiness to change Enhancement of Medical Appropriateness and Quality of Care: - By assimilating health assessment data analysis, establishes a plan of care based on member's health status/risks, education, and support needs - Partners with members to identify opportunities for integration into available internal/external programs - Using holistic approach consults with supervisors or others to overcome barriers with assisting members in meeting goals and objectives - Identifies and escalates quality of care issues through established channels - Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health -Utilizing interviewing and active listening skills, provides coaching, information and support to empower the member to make ongoing independent healthy lifestyle choices. - Interprets and utilizes clinical guidelines/criteria to positively impact members health -Provides up-to-date healthcare information to help facilitate the member's understanding of his/her health status -Helps member actively and knowledgably participate with their provider in healthcare decision-making Monitoring, Evaluation and Documentation of Care: -Develops and monitors established plans of care, in collaboration with the member and/or attending physician, to meet the member's goals -Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines Background Experience: 3+ years of coaching experience required Coaching experience required Health Coach Certification preferred Master's degree preferred.Bachelor's Degree in health related field (e.g., Health ed, Wellness, Health Promotion) required Demonstrated ability to communicate, problem solve, and work effectively with people, use good judgment in challenging situations Excellent computer skills including MS Office applications such as Excel, Word and Outlook.Ability to work with a multidisciplinary team preferred Experience in facilitating patient/client positive behavioral change preferred Experience in wellness related areas such as weight management, tobacco cessation, stress management, nutrition, physical activity or health lifestyle behavior change preferred Background in motivational interviewing, active listening skills, Transtheoretical Model, mindfulness based and other evidence-based coaching techniques preferred. Additional Job Information: Candidate is expected to be strong independent worker and a good communicator who will be capable of working collaboratively. In this position the candidate will provide education to members on a variety of lifestyle conditions - tobacco cessation, stress, weight management, pre diabetes, etc. This is a typical office working environment. Computer skills, screens verbal and written communication skills are a must. Required Skills: General Business - Communicating for Impact Functional Skills: Products-Medical - Active Lifestyle Coaching Technology Experience: Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel Education: Learning - Certified Health Education Specialist (CHES) Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network High Point, NC, USA Full-Time