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Mass Markets ID 2019-2819 Job Locations Altoona, IA Job Post Information* : Posted Date 2019-07-29 Department Blended Call Center Representative Schedule Day, Evening & Weekend Shifts | M-F, S Wage Description Base Hourly + Bonus & Daily Contest Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW BLENDED CALL CENTER REPRESENTATIVE Start a career with our growing team! We need Blended Call Center Representatives to help improve the customers' experience and create sales opportunities when possible. Swivel between inbound and outbound projects daily, supporting customers through the sales process and learning customer service/selling methodology. Full-Time or Part-Time. Inbound and Outbound. Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for receiving or reaching out to customers with service requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on products, technology, and business process you will work on behalf of some of the worlds most recognized brands. Our Blended Call Center Representatives are responsible for the following tasks: Support customers, handle requests, provide solutions Thoroughly learn clients products and services Maintain existing relationships with professionalism Utilize new systems for accurate account management Escalate customer dissatisfaction when necessary Resolve issues empathetically within the first interaction. In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Blended Call Center Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn customer service software applications Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? Team members are not just employees, they are family! We also believe hard work should pay off. Starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance. Earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly, and monthly incentives are part of the overall compensation. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.

Mass Markets ID 2019-2816 Job Locations Altoona, IA Job Post Information* : Posted Date 2019-07-29 Department Customer Service Representative Schedule Flexible Day, Evening & Weekend Shifts | M-F, S Wage Description Base Hourly + Bonus & Daily Contest Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE Careers start here! Join our team as a Customer Service Representative. Take inbound calls from customers to resolve customer issues and inquiries. Some positions require customer service selling as well as answering questions. We'll teach you the customer service skill sets you'll need improve customer satisfaction. Every team member earns a weekly base wage with an attendance and performance bonus. Full-Time or Part-Time, Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO HERE? We improve the customer's experience, providing exceptional solutions to simple requests. Apply the latest customer service techniques and learn our account management systems. You may manage a few accounts, but your main responsibility is self-improvement so you can grow with our team! Our Customer Service Representatives are responsible for the following tasks: Assist customer with their service inquiries Learn the common requests and solutions Improve the customer's experience Utilize our service techniques and systems Escalate customer dissatisfaction to proper channels Increase your skills with every interaction In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Customer Service Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn contact center applications Positive can-do attitude Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.

ESSENTIAL FUNCTIONS Provide exceptional customer service: Welcome and connect with each and every customer Effectively recommend products and accommodating purchases to enhance the customer experience Provide product demonstrations and sampling Ensure that each customer experience results in a "WOW". Produce high quality products in accordance with company standards/guidelines. Only serve items that meet visual and product quality standards Demonstrate knowledge and practice of safe food handling Follow merchandising, stock, rotation and storage standards Present oneself in a clean professional manner during every shift Contribute to Store Profitability Follow proper cash handling procedures and register policies Follow inventory and stock guidelines Assume responsibility to learn and demonstrate knowledge as a barista Responsible for self-initiated learning beyond the standard training program Learn and demonstrate all standards of product and conduct established by Giant Job Status Full-Time / Full Time Flex FLSA Non-Exempt Posting Title D144 - Coffee Barista Department Name DELI City Altoona State Pennsylvania Job Category Operations Essential Skills JOB QUALIFICATIONS: To competently perform at a proficient level and be fully qualified, a person would be expected to have: Education (Minimum Needed): High School or equivalent certificate Experience (Minimum Needed: Preferable supervisory and or barista experience Specialized Knowledge Needed For Performance of Job: Special Skills: Customer focused, strong interpersonal skills, foodhandling certificate preferred

The Associate enters orders, schedules work/production, supervises and trains Associates, checks dates, performs product markdowns and loss tracking and does all department tasks as needed.The Associate pushes/pulls a U boat cart to receiving, loads the cart with cartons and containers, and pushes the cart to the Department.The Associate unloads and stores cartons, cases, and bags of ingredients and other supplies.The Associate uses wipes, brooms, hoses, squeegees, mop/pail, cleaners and sanitizers to clean, wash, rinse, and sanitize implements, equipment, cases, floors, and counters.The Associate waits on customers. The Associate performs record keeping functions as assigned. Job Status Full-Time (40 Hours) FLSA Non-Exempt Posting Title D144 - Perishable Assistant Department Managers Department Name All Perishable Departments City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations. Must be 18 years of age. Must complete the company introductory (probationary) period of 60 days. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have 1 year of work experience or technical training (this is a job specific requirement). Must have keyboarding skills. Must complete the in-house forklift-training program (this is a job specific requirement). JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

The Associate pushes/pulls a U boat cart to receiving, loads the cart with cartons and containers, and pushes the cart to the Bakery.The Associate unloads and stores cartons, cases, and bags of ingredients and other supplies.The Associate uses wipes, brooms, hoses, squeegees, mop/pail, cleaners and sanitizers to clean, wash, rinse, and sanitize implements, equipment, cases, floors, and counters.The Associate waits on customers. The Associate tracks and records loss. The Associate performs record keeping functions as assigned by Department Manager. Job Status Full-Time / Full Time Flex FLSA Non-Exempt Posting Title D144 - Perishable Associates Department Name All Perishable Departments City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must complete the company introductory (probationary) period of 60 days. Must read, write, communicate and understandas it relates to this job and safety regulations. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have 1 year of work experience or technical training (this is a job specific requirement). Should have keyboarding skills. JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

Task 1. The Associate unloads trucks with a pallet jack. Task 2. The Associate unloads, \"breaks down\" pallet and loads appropriate U boat according to destination in store. Task 3. The Associate pushes the reloaded U boat to the appropriate location in the store. Task 4. The Associate cuts open cases, lifts to shelving, stock items onto shelving old to front, new to back, and faces the items on the shelf. Task 5. The Associate cuts or hits cartons to flatten them, stacks them on U boat, pushes U boat to bailer and loads cardboard into the bailer. Task 6. The Associate uses a pallet jack to move loaded pallets to the floor, then opens cases, and stocks shelves. Task 7. The Associate uses the pallet jack to transport the pallet from the floor to Receiving. Job Status Full-Time / Full Time Flex FLSA Non-Exempt Posting Title D144 - Night Stock Associate Department Name Grocery City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations. Must complete the company introductory (probationary) period of 60 days. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must complete the in-house forklift-training program (this is a job specific requirement). JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

The Associate enters orders, schedules work/production, supervises and trains Associates, and does all department tasks as needed.The Associate pushes/pulls a U boat cart to receiving, loads the cart with cartons and containers, and pushes the cart to the Department, unloads and stores goods and supplies.The Associate cleans, sweeps, and vacuums the department as necessary.The Associate removes trash and cardboard by U boat as necessary. The Associate tracks and records loss. The Associate performs record keeping functions as assigned by Department Manager. Job Status Full-Time (40 Hours) FLSA Non-Exempt Posting Title D144 - Non-Perishable Department Lead Department Name All Non-Perishable Departments City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must complete the company introductory (probationary) period of 60 days. Must read, write, communicate and understandas it relates to this job and safety regulations. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have 1 year of work experience or technical training (this is a job specific requirement). Must have keyboarding skills. JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

Task 1. The Associate oversees, inputs information, coordinates unloading of trucks of all incoming good to the receiving area. Task 2. The Associate uses a pallet jack to move unloaded pallets to keep the receiving area clear and workable. Task 3. The Associate oversees the breakdown of pallets and the loading of departmental U boats. Task 4. The Associate inputs, checks, and authenticates all data in the store computer. Task 5. The Associate checks incoming numbers with ordered numbers of items. Task 6. The Associate moves pallets of materials to elevated racking with a hi-lift truck. Task 7. The Associate oversees all UPS shipments. Task 8. The Associate oversees use of compactor and makes bales in the bailer. The Associate uses a pallet jack and pallets to roll bales out of bailer then load them on a truck. Task 9. The Associate assembles displays when necessary. Job Status Full-Time (40 Hours) FLSA Non-Exempt Posting Title D144 - Lead Certified Receiver Department Name Grocery City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations. Must be 18 years of age. Must complete the company introductory (probationary) period of 60 days. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have 1 year of work experience or technical training (this is a job specific requirement). Must have keyboarding skills. Must complete the in-house forklift-training program (this is a job specific requirement). JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

JOB SUMMARY STATEMENT: The Associate oversees CAO Maintaininece including reviewing low and high stock, order adjustments, and other daily and weekly tasks. The Associate will also oversee all price tags and signs, corrects all mis-pricing, installs unit price tags on all shelves, and puts up ads and signs.Performance in the role has a direct impact to store in stock position , inventory levels, and pricing integrity. The Associate will also provide training to other associates and direction on best practices related to CAOand pricing. ESSENTIAL FUNCTIONS: Promptly, at the start of the shift, the employee will review daily tasks, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties. The Associate performs maintaienece, plans work/production, trains Associates & provide direction on best practices, replenish/stocks items as needed, and does all CAO tasks. The Associate validates new Plan-O-Grams. The Associate oversees, maintains, replaces all price tags. The Associate checks and corrects all mis-pricing and installs all unit price tags on all shelves in the store. The Associate distributes cases of store ads to locations in the store. The Associate puts up ads and signs in the store. The Associate is a direct report to the Store Manager and will hold daily recap meetings with Store Salary Management to review current store conditions and opportunities related to CAO. Job Status Full-Time (40 Hours) FLSA Non-Exempt Posting Title D144 - Data Integrity Lead Department Name Front End Department City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the U.S Must complete the company introductory (probationary) period of 60 days. Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have 1 year of work experience or technical training (this is a job specific requirement). Must have keyboarding skills. JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

Task 1. The Associate oversees and supervises all checkout cashiers. Task 2. The Associate assist in checkout, clears computers or registers when necessary. Task 3. The Associate resolves all customer disputes or problems. Task 4. The Associate bags merchandise whenever necessary. Task 5. The Associate opens or closes checkout lanes based on the customer checkout load or lines. Task 6. The Associate ensures that all company initiatives are being carried out by the carriers (Donation Requests Programs, X-Tra Rewards Information, Shrink Initiatives, etc.) Task 7. The Associate oversees total store floor maintenance program throughout the day and evening hours. Job Status Full-Time / Full Time Flex FLSA Non-Exempt Posting Title D144 - Checkout Coach Department Name Front End Department City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations. Must complete the company introductory (probationary) period of 60 days. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have 1 year of work experience or technical training (this is a job specific requirement). Must have keyboarding skills. JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

Accurately select Giant Direct orders throughout the entire store, while maintaining all company service policies and established procedures including Safety, Food Safety, and Sanitation practices Greet all customers and provide them with prompt courteous service and assistance. Accurately match all items from the customer's on-line shopping list. Ability to shop multiple customer orders simultaneously using the designated tools and equipment. Substitute items for customers if they request it. Assist customers picking up orders at the designated parking spots or drive thru. Recognize or differentiate between all various types of produce merchandise carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.). Bag or package merchandise according to established company policies and procedures. Label and store in designated area for customer pick up. Must be able to meet the physical requirements of the position, with or without reasonable accommodations Must dress according to company policy and maintain a neat, clean appearance at all times. Job Status Full-Time (40 Hours) FLSA Non-Exempt Posting Title D144 Giant Direct Associates (Lead, Facilitator, Shopper) Department Name E-Commerce City Altoona State Pennsylvania Job Category Other Travel Requirements 0% Essential Skills Specialized Knowledge Needed: Excellent interpersonal, organizational, communication, and customer service skills Special Skills: Ability and willingness to learn multiple tasks and technical requirements to solve problems. Ability to use computers and other communication systems required to perform job functions Other: High level multi-tasking abilities, as needed to shop multiple orders at once, in a timely fashion Experience Up to 1 year

Task 1. The Associate enters orders, schedules work/production, supervises and trains Associates, checks dates, changes pricing of items going out of code and does all department tasks as needed. Task 2. The Associate unloads pallets from the truck and pushes the pallets into the cooler. Task 3. The Associate unloads cases and cartons from the pallet and stacks the items in the cooler. Task 4. The Associate lifts and loads a U boat with cases of items to stock the display cases. Task 5. The Associate pushes the U boat to the dairy case, removes out of code items and labels and restocks the case with fresh items. Task 6. The Associate removes dated items for processing. Task 7. The Associate cuts or hits cartons to flatten them, stacks them on U boat, pushes U boat to bailer and loads cardboard into the bailer. Job Status Full-Time / Full Time Flex FLSA Non-Exempt Posting Title D144 - Perishable Department Lead Department Name All Perishable Departments City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must complete the company introductory (probationary) period 90 days. Must read, write, communicate and understandas it relates to this job and safety regulations. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have 1 year of work experience or technical training (this is a job specific requirement). Must have keyboarding skills. JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

Task 1. The Associate enters orders, schedules work/production, supervises and trains Associates, checks dates, changes pricing of items going out of code and does all department tasks as needed. Task 2. The Associate unloads trucks with a pallet jack. Task 3. The Associate unloads, \"breaks down\" pallet and loads appropriate U boat according to destination in store. Task 4. The Associate pushes the reloaded U boat to the appropriate location in the store. Task 5. The Associate cuts open cases, lifts to shelving, stock items onto shelving old to front, new to back, and presents the items on the shelf. Task 6. The Associate cuts or hits cartons to flatten them, stacks them on U boat, pushes U boat to bailer and loads cardboard into the bailer. Task 7. The Associate moves loaded pallets to the floor, opens cases, and stocks shelves. Task 8. The Associate inspects the store before releasing Night Crew Associates. Job Status Full-Time (40 Hours) FLSA Non-Exempt Posting Title D144 - Night Crew Leader Department Name Front End Department City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations. Must be 18 years of age. Must complete the company introductory (probationary) period of 60 days. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have 1 year of work experience or technical training (this is a job specific requirement). Must have keyboarding skills. Must complete the in-house forklift-training program (this is a job specific requirement). JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

The Associate enters orders, schedules work/production, supervises and trains Associates, checks dates, performs product markdowns and loss tracking and does all department tasks as needed. The Associate pushes/pulls a U boat cart to receiving, loads the cart with cartons and containers, and pushes the cart to the Department. The Associate unloads and stores cartons, cases, and bags of ingredients and other supplies. The Associate uses wipes, brooms, hoses, squeegees, mop/pail, cleaners and sanitizers to clean, wash, rinse, and sanitize implements, equipment, cases, floors, and counters. The Associate waits on customers. The Associate performs record keeping functions as assigned. Job Status Full-Time (40 Hours) FLSA Non-Exempt Posting Title D144 - Perishable Department Managers Department Name All Perishable Departments City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations. Must be 18 years of age. Must complete the company introductory (probationary) period of 60 days. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have 1 year of work experience or technical training (this is a job specific requirement). Must have keyboarding skills. Must complete the in-house forklift-training program (this is a job specific requirement). JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position

Task 1. The Associate enters orders, schedules work/production, supervises and trains Associates, checks dates, reacts to items going out of code and does all department tasks as needed.Task 2. The Associate sets up displays, new programs, and stocks the set up. Task 3. The Associate unloads cases and cartons from the pallet and stacks the items in the cooler. Task 4. The Associate lifts and loads a U boat with cases of items to stock the display cases. Task 5. The Associate inspects shelves, faces and blocks the shelves. Task 6. The Associate facilititates in-store demos, payment, and variety through various vendors. Task 7. The Associate cuts or hits cartons to flatten them, stacks them on U boat, pushes U boat to bailer and loads cardboard into the bailer. Job Status Full-Time (40 Hours) FLSA Non-Exempt Posting Title D144 - Lead Beer Garden Associate Department Name Grocery City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations. Must complete the company introductory (probationary) period 90 days. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have technical training (this is a job specific requirement). Must have keyboarding skills. JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

Task 1. The Associate moves and unload totes putting items on appropriate shelves. Task 2. The Associate uses a computer to document all information about prescriptions and customers. Task 3. The Associate answers the telephone and answers questions. Task 4. The Associate performs record keeping functions as assigned by Department Manager. Job Status Full-Time (40 Hours) FLSA Non-Exempt Posting Title D144 - Pharmacy Technician Department Name PHARMACY OPS City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations. Must complete the company introductory (probationary) period of 60 days. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have 1 year of work experience or technical training (this is a job specific requirement). Must have keyboarding skills. JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

Task 1. The Associate enters orders, schedules work/production, supervises and trains Associates, checks dates, changes pricing of items going out of code and does all department tasks as needed. Task 2. The Associate resupplies island items: moves cartons of oil and puts cans of oil into racks, fills window washer containers with solution, refills paper towel rack. Task 3. The Associate collects and bags all trash from the island. Task 4. The Associate keeps the islands swept and clean and clear of snow in the Winter. Task 5. The Associate waits on customers from his booth, completes transactions, makes change or completes paperwork, sells items for sale. Job Status Full-Time / Full Time Flex FLSA Non-Exempt Posting Title D144 - Gas Station Attendant Department Name Front End Department City Altoona State Pennsylvania Job Category Operations Essential Skills GENERAL QUALIFICATIONS Must be authorized to work in the US. Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with Company policies and safety regulations. Must complete the company introductory (probationary) period of 60 days. Must meet the ergonomic and physical requirements, as well as the physical base scores for this position. Must be able to use, or learn to use, the equipment and tools used to perform this job. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must agree to wear the proper assigned clothes and shoes approved for this job. Must have keyboarding skills. JOB SPECIFIC QUALIFICATIONS Must have & maintain valid any specialty licenses, certificates, or permits required for the position.

Merakey is currently seeking an Autism Program Specialist to join our Stepping Stones Program in our Altoona, PA location. Position Details As an Autism Program Specialist , this position is a critical and integral part of the Stepping Stones team. The Program Specialist is responsible for assisting in the implementation the child's treatment plan and assisting with the 3:1 support necessary for participation in presented group activities. The Program Specialist also is responsible for daily documentation of each child's progress and problem areas, which will be shared with the families after each day of their child's attendance at the program. About Stepping Stones Has a 3:1 ratio maintained at all times to facilitate engagement in a variety of therapeutic activities. Staff work with participants in both structured group and community integration activities. Sessions are grouped by age and can serve ages 3-18. Participation must be deemed medically necessary by a licensed evaluator and may be prescribed a maximum of 15 hours per week (3 hour sessions). Individuals recommended to the program must have an Autism Spectrum Disorder or a Social Pragmatic Communication Disorder. ABOUT MERAKEY'S EDUCATION & AUTISM DIVISION The Merakey Education and Autism Division focuses on a continuum of care throughout the lifespan. The core, fundamental principles of Applied Behavior Analysis (ABA) are incorporated into a specialized approach across all service offerings. This division is supported by a senior management team of highly qualified professionals that provide training, supervision, guidance, and support to each of our specialized programs. This team is comprised of decades of expertise in education, autism, and behavioral health experiences. Merakey opened their very first Licensed Private Academic School for students on the Autism Spectrum in the fall of 2005. Since inception, the Education and Autism Services have grown across the state of Pennsylvania providing support for all individuals across the lifespan. Services include: Applied Behavior Analysis (ABA) Childcare/Pre-K Readiness Licensed Private Academic Schools In-District Specialized Classrooms Therapy Services Stepping Stones Plus Adult Autism Services Adult Autism Housing Services For more information on each individual service, please visit: www.educationandautism.merakey.org ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, and Tennessee. Merakey is an Equal Opportunity Employer! APPLY TODAY In addition to completing your application, please feel free to email your resume directly to our recruiter at leah.harding@merakey.org .

Merakey is currently seeking an Autism Program Specialist to join our Stepping Stones Program in our Altoona, PA location. Position Details As an Autism Program Specialist , this position is a critical and integral part of the Stepping Stones team. The Program Specialist is responsible for assisting in the implementation the child's treatment plan and assisting with the 3:1 support necessary for participation in presented group activities. The Program Specialist also is responsible for daily documentation of each child's progress and problem areas, which will be shared with the families after each day of their child's attendance at the program. About Stepping Stones Has a 3:1 ratio maintained at all times to facilitate engagement in a variety of therapeutic activities. Staff work with participants in both structured group and community integration activities. Sessions are grouped by age and can serve ages 3-18. Participation must be deemed medically necessary by a licensed evaluator and may be prescribed a maximum of 15 hours per week (3 hour sessions). Individuals recommended to the program must have an Autism Spectrum Disorder or a Social Pragmatic Communication Disorder. ABOUT MERAKEY'S EDUCATION & AUTISM DIVISION The Merakey Education and Autism Division focuses on a continuum of care throughout the lifespan. The core, fundamental principles of Applied Behavior Analysis (ABA) are incorporated into a specialized approach across all service offerings. This division is supported by a senior management team of highly qualified professionals that provide training, supervision, guidance, and support to each of our specialized programs. This team is comprised of decades of expertise in education, autism, and behavioral health experiences. Merakey opened their very first Licensed Private Academic School for students on the Autism Spectrum in the fall of 2005. Since inception, the Education and Autism Services have grown across the state of Pennsylvania providing support for all individuals across the lifespan. Services include: Applied Behavior Analysis (ABA) Childcare/Pre-K Readiness Licensed Private Academic Schools In-District Specialized Classrooms Therapy Services Stepping Stones Plus Adult Autism Services Adult Autism Housing Services For more information on each individual service, please visit: www.educationandautism.merakey.org ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, and Tennessee. Merakey is an Equal Opportunity Employer! APPLY TODAY In addition to completing your application, please feel free to email your resume directly to our recruiter at leah.harding@merakey.org .

Merakey is currently seeking an Autism Program Specialist to join our Stepping Stones Program in our Altoona location. About Merakey Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey, formerly NHS, provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Virginia, Louisiana, Michigan and Tennessee. About Stepping Stones Has a 3:1 ratio maintained at all times to facilitate engagement in a variety of therapeutic activities. Staff work with participants in both structured group and community integration activities. Sessions are grouped by age and can serve ages 3-18. Participation must be deemed medically necessary by a licensed evaluator and may be prescribed a maximum of 15 hours per week (3 hour sessions). Individuals recommended to the program must have an Autism Spectrum Disorder or a Social Pragmatic Communication Disorder. Position Details: As a Program Specialist, this position is a critical and integral part of the Stepping Stones team. The Program Specialist is responsible for assisting in the implementation the child's treatment plan and assisting with the 3:1 support necessary for participation in presented group activities. The Program Specialist also is responsible for daily documentation of each child's progress and problem areas, which will be shared with the families after each day of their child's attendance at the program. APPLY TODAY If you meet the above criteria and are looking for a position that will allow you to make a difference in a person's life while taking your career to the next level... Don't Wait -- Apply Today! To fill out an on-line application: www.merakey.org/careers and send your resume to our recruiter Leah.Harding@merakey.org   Merakey is proud to be an Equal Opportunity Employer