9 jobs found in abingdon

Walgreens Overview Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens pharmacy technician, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Responsibilities In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.

Alban CAT Rental Sales Associate - Edgewood US-MD-Abingdon Job ID: 2019-2209 Type: Regular Full-Time # of Openings: 1 Category: Sales Alban CAT Overview Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for Rental Sales Associate for our Edgewood branch. Responsibilities The Rental Sales Associate is responsible for generating income by coordinating all rental sales activities at the service branch. Coordinate delivery and pickup of equipment, and ensure proper display of rental equipment in the yard. Work with lead technicians and shop supervisors to schedule prep and service work to rental equipment. Process, receive, and track approved orders for rental machines and allied equipment. Coordinate with appropriate departments outlining any special terms, estimated date of shipment and ensure all necessary approvals and signatures are received prior to releasing the equipment. Conduct cash, credit rental sales transactions. Monitor the rental equipment inventory and work with supervisor on restocking. Maintain rental activities database with contact and interaction information and follow up as appropriate. Proactively manage an assigned account base of low-volume, low-transaction, or dormant customers. Respond to inquiries from internal and/or external customers regarding rental equipment and pricing and solve customer concerns in a timely manner. Assist walk-in customers with technical support and machine inquiries. Coordinate with sales and service managers on timely demos and service/sales loaners. Attend to walk-in customers by receiving them in timely manner and assisting them with any of their needs including technical support, machine inquiries, and walk arounds Qualifications Minimum of one year experience working in a sales or sales support role. Previous experience in a sales/rental industry environment preferred. Must possess ability to locate customer sites using traditional geographical maps and GPS. Must be a strong communicator with excellent customer service skills. Must have strong organizational and time management skills and an attention to detail. Must be able to effectively multi-task to meet deadlines. Must be proficient with MS-Office applications. Benefits Medical, Dental, Vision and 401(k) Employment Authorized Alban CAT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation and gender identity. If you need reasonable accommodation for any part of the application and hiring process, please notify Alban CAT by calling 410.686.7777 and asking for the Human Resources Department. Alban CAT is a federal contractor. Alban CAT is a drug free workplace.

Alban CAT Field Service Technician II, Tractor US-MD-Abingdon Job ID: 2017-1701 Type: Regular Full-Time # of Openings: 1 Category: Technician Alban CAT Overview Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for a Field Technician II, Tractor for our Edgewood branch. Responsibilities The Field Service Technician II, Tractor is responsible for providing advanced level diagnosis, troubleshooting and repair of all engine/components on heavy construction equipment at customer jobsites. Disassembles, inspects and determines parts needed and reassembles to factory specifications. Performs heavy electrical and computer repairs. Interprets and utilizes information from operating, maintenance and service manuals/bulletins. Interacts with customers, answers repair-related questions and refers other issues to the Supervisor. Prepares parts requisitions and returns. Completes Service and other necessary reports and forms accurately and in a timely manner. Safely drives a service vehicle. Performs various other duties as assigned. Qualifications Must have previous experience with heavy construction equipment repair. Must have experience troubleshooting and diagnosing advanced level mechanical repair and have the ability to repair Caterpillar and competitive components and machines. Must be well organized, have excellent verbal and written communication skills and be able to interact with customers on a professional level. Must have experience in the use and application of computer software. Must be able to work independently, be willing to travel and work additional hours as needed to meet customer demand. Must have a valid driver’s license and good driving record. Benefits Medical, Dental, Vision and 401(k) Employment Authorized Alban CAT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation and gender identity. If you need reasonable accommodation for any part of the application and hiring process, please notify Alban CAT by calling 410.686.7777 and asking for the Human Resources Department. Alban CAT is a federal contractor. Alban CAT is a drug free workplace.

The Kroger Company Company Name: Kroger Stores Position Type: Employee FLSA Status: Non-Exempt Our primary focus is to create an uplifting customer experience through exceptional service. We are looking for friendly and engaged people who have a passion to serve and Feed the Human Spirit. Our associates work in different departments in our stores but share a common goal of being friendly and caring to each other and our customers. From making it right to making connections, we show each other how much we truly care. As a part of our team, you could: Assist customers at checkout and bag groceries Build attractive displays and stock shelves Select and gather products to fulfill customer’s online orders Prepare gourmet dishes, make artisan sandwiches and serve local and imported cheeses Bake fresh breads and cookies, decorate cakes and serve personalized coffees Create artistic floral arrangements Prepare fresh cut fruits and vegetables Cut and serve the highest quality meats and seafood Contribute in many other areas to provide extraordinary service to our customers We are now accepting applications for all positions including cashier, bagger, e-Commerce clerk, grocery clerk, produce clerk, meat clerk, deli clerk and bakery clerk. We offer our associates much more than just a paycheck, we offer a career with promise. In addition to medical and retirement plans, we offer paid vacation, life insurance, tuition assistance and college scholarships. Associates also enjoy flexible schedules, and many associates who begin in part-time jobs choose to grow with us into long-term careers. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you! Education Level: None Required Certifications/Licenses: None Position Type: Part-Time Shift(s): Day; Evening; Overnight Regions : Mid-Atlantic States : Virginia Keywords : Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields. Company Overview Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: VA||Abingdon|| 466 Cummings St ||24210 || Kroger Stores||[[mfield2]]||Customer Service; Store Operations ||Employee|| Non-Exempt || Part-Time|| None

Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.

The Kroger Company Company Name: Kroger Stores Position Type: Employee FLSA Status: Non-Exempt Position Summary: Assist with activities in the pharmacy department including preparation of prescriptions, helping to maintain the actual day-to-day business of the department in a manner consistent with corporate policies and state and federal laws. Pharmacy Technicians may receive refill requests over the phone, obtain health information, perform computer data entry, gather medications for use in prescription preparation (always checked by a Pharmacist), order medications and process received orders, assist in maintaining pharmacy department records, assist patients in locating over-the-counter medications, ring purchases on the cash register, and perform housekeeping of the pharmacy department space. Demonstrate the company's core values of respect, honestly, integrity, diversity, inclusion and safety. Essential Job Functions: Promote trust and respect among associates, with a positive attitude. Create an environment that enable customers to feel welcome, important and appreciated by answering questions regarding products sold within the store. Inform customers of pharmacy specials or promotions Stay current on present, future, seasonal, and special ads. Label, stock, and inventory department merchandise. Operate cash registers and computers Counting and pouring prescription medications Help patients who are dropping off or picking up prescriptions orders with prompt and friendly service. Screen telephone calls for the pharmacists. Verify customers receive the correct prescription(s) and correctly make "offer of pharmacist counseling." Place Computer Assisted Ordering and Cardinal orders. Communicate medication information to prescribers and their agents for refill requests. Restock inventory while ensuring proper rotation. Monitor inventory for overstock or expired medications. Maintain knowledge of loss prevention techniques. Participate in mandatory training programs and weekly huddle sessions. Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications: Must be 18 or older High School education or equivalent Strong communication skills Professional and courteous demeanor Ability to respect confidentiality of patient data Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to organize and prioritize a variety of tasks/projects Desired Previous Job Experience 1 year of customer service related experience 1 year of healthcare related experience Pharmacy Technician Certification Board (PTCB) certified Second language (speaking, reading, and/or writing) Retail experience Education Level: High School Diploma/GED Desired Required Certifications/Licenses: None Position Type: Part-Time Shift(s): Day; Evening Regions : Mid-Atlantic States : Virginia Keywords : Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields. Company Overview Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: VA||Abingdon|| 466 Cummings St ||24210 || Kroger Stores||[[mfield2]]||Pharmacy ||Employee|| Non-Exempt || Part-Time|| None

CVS Health Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.  Requisition ID : 3157  Employment Type :  Full Time          Job Category :  Sales / Business Development                                              Work Location :   Wytheville, VA  State or Province :  Virginia       Potential Work Location :   Chilhowie, VA, Wytheville, VA, Beckley, WV   Note:  This remote sales position is covers the Chilhowie - Wytheville - Beckley territory and it reports to the MSC Branch in Kingsport, TN   BRIEF POSITION SUMMARY: Customer Success Sales Consultant, Level II works to improve MSC’s market position and achieve revenue and profit growth within Emerging Mid-Market customers ($200,000-$500,000 potential).  The Customer Success Consultant, Level II will be assigned a portfolio of $1M -$2M in annual revenue with, a majority of, Emerging Mid-Market customers in the penetration stage of their life-cycle. The Customer Success Consultant, Level II aligns with MSC’s long-term strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. The Customer Success Consultant, Level II will collaborate with the internal team and managers to increase sales opportunities to maximize revenue.  The Customer Success Consultant, Level II will utilize account planning tools, prescriptive analytics and research from marketing to teach customer something new and compelling about their business that leads to MSC’s differentiated solutions.      DUTIES and RESPONSIBILITIES: Offers unique perspective - Aligns our unique insights to key customer priorities, reframing the way customers view their business. Begins the conversation with customer needs, not our capabilities.  Can identify opportunities to teach customers. Is willing to push back against customer, in order to, share important information. Initiates commercial conversations with insight about a customer's business. Drives two-way communication - Engages the customer by deliberately linking their business priorities to our value proposition.  Engages in dialogue with customers to help the customer learn something new.  Can articulate customer value drivers, in light of, our value prop.  Leverages Individual Value Drivers - Understands and influence a wide range of customer stakeholders.  Can identify key stakeholder(s), their objectives, and metrics.  Can adjust language and messages to different stakeholders. Incorporates Economic Drivers - Has a knowledge of customer's business, current macro- and microeconomic trends, industry trends, and potential new business opportunities.  Shows comfort with relevant data and examples specific to the customer and industry.  Can articulate customer's business model, key cost drivers, growth paths, and value prop.  Conducts regular due diligence to understand customer value drivers. Establishes value before ROI/financial terms - Qualifies and quantifies the impact of maintaining the status quo or pursuing competitors' solutions.  Attempts to acknowledge and defer price-based conversations.  Attempts to ensure customer properly understands value before discussing financial terms. Drives Momentum - Proactively advances the purchase decision without rushing the customer. Assesses the customer’s readiness to proceed at each stage of the buying process.  Sets clear next steps after each meeting.  Attempts to understand customer motivations for delaying next steps.     Create constructive tension by reframing how the customer thinks about the business.  Leverage data and facts from research, benchmark data and best demonstrated practices to introduce new ideas which challenges the status quo and shows the customer it is them costing more than they may realize.  Tailor presentations and commercial insight specific to customer’s industry, company and contact.  Match contacts personality and deliver relevant messaging based on current trends in their specific industry that will impact their business. Research and comprehend industry trends that will impact customer.  Become very knowledgeable and recognized as a Trusted Advisor on the industries served by our customers and how MSC can partner with them to deliver better results.   Customer Success Consultant, Level II will develop and maintain relationships with contacts that are users, influencers and decision makers.  Mid-Market Sr. Customer Success Consultant will develop and maintain relationships with numerous contacts across different functional departments in each account.  Team with Subject Matter Experts (SMEs) to deliver expertise and value relevant to specific categories of products and solutions.  Deliver Costs Savings Documentation on a scheduled cadence to demonstrate value of differentiated services and solutions. Accurate, current management of content in funnel, win/loss, launch status, SFDC and other platforms for communicating business resource needs to the organization Professional development training will be completed in a timely manner as assigned. Examples include account planning, company supported training or SFA training. Learns and fosters the MSC culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission. Cleary demonstrates can-do attitude toward supporting new initiatives and programs designed to meet customer needs. Proactive problem-solving approach as necessary to overcome obstacles for customer compliance, growth and profitability. Participates in special projects and cross functional teams and performs additional duties as required.   EDUCATION and EXPERIENCE: A Bachelor’s Degree in Business, Industrial Distribution, Manufacturing or the equivalent experience is required. 1 year demonstrated track record of success in B2B sales is preferred. Proficient in Microsoft Word, Excel and PowerPoint, Salesforce.com experience   SKILLS: Ability to teach customer something new and compelling about their business which leads to MSC differentiated solutions. Ability to create constructive tension to drive action from the customer. Ability to tailor messaging, presentation and proposal relevant to customer, industry and contact. Ability to take control of the purchasing process by guiding customer to next steps and educating them on best demonstrated practices and potential roadblocks. Ability to align all the stakeholders involved in the decision-making process to drive consensus to MSC solutions. .  Computer literacy and proficiency in word processing, spreadsheet, and presentation software is required.  Solid history of decision making and taking accountability Strong interpersonal and communications skills (oral and written) along with strong attention to detail and follow through required Strong ability to be flexible and adapt to change in business practices, market changes, etc. Self-motivated to meet specific sales goals Ability to work independently and cross-functionally Ability to learn manufacturing concepts and processes.    Demonstration of competitive spirit and ability to overcome obstacles to success Excellent ability to adapt to a changing environment quickly and effectively   COMPETENCIES: Teaching for Differentiation Tailoring for Resonance Taking Control Customer Focus Decision Quality Drives Results Collaborates Develops Talent Communicates Effectively Instills Trust Action Oriented Manages Conflict Situational Adaptability   OTHER REQUIREMENTS: A valid driver’s license and the ability to travel is required. Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.